Harbro Sales & Service Inc - Service Center
Whitinsville / Webster, MA
1,028 Reviews of Harbro Sales & Service Inc - Service Center
Kind, personable staff, efficient service, and amazing results! My car is so happy and driving perfectly. results! My car is so happy and driving perfectly. More
I recently bought a car drop Webster. Everyone was easy to talk to and transparent about the vehicle. Jonah the salesman was young but his customer service skills are on point. The only n Everyone was easy to talk to and transparent about the vehicle. Jonah the salesman was young but his customer service skills are on point. The only negative was that I did not get a copy of the picture he took. More
Aaron in the Webster service department, once again, did a fantastic job with my vehicle! He is very knowledgeable, polite and explained everything! The communication was excellent! I can’t say a bad word a a fantastic job with my vehicle! He is very knowledgeable, polite and explained everything! The communication was excellent! I can’t say a bad word about Aaron. He IS the Webster service department and deserves to be recognized for his dedication!! Hopefully relief will come to support him!! More
Had my car detailed there on 10/25/22, service was supposed to be for a full detail, originally a $250 service on special for $200. The exterior of the car was washed and appears to be waxed and looke supposed to be for a full detail, originally a $250 service on special for $200. The exterior of the car was washed and appears to be waxed and looked great. On the interior the rugs were vacuumed, and the interior appeared wiped down. However, the seats were supposed to be shampooed and I don't believe they were due to the fact there was a stain on the passenger seat that was still there once the car was picked up, that I easily removed once I got home with a carpet cleaner machine. Also, the windshield was not cleaned on the inside because I had cleaned it myself a week or so prior and it was left very streaky and those streaks were still there after picking the car up. Overall I'm very disappointed with the detail. Also, they ran my engine for about five hours. I had gotten gas the night before and reset up trip each time I do, and taking away the time it took me to drive to drop my car off, at pick up the trip had said the car had been running roughly 5 hours and 30 minutes. I don't know why a car would need to be running for that long during a detail. I was never called when the car was done either, I had left a voicemail at 2:00pm and 3:00pm, with no call back and then I called again around 4:15pm and someone answered this time and let me know the car had been ready. More
Harbor employs knowledgeable and friendly people. I had an oil change done recently on my Ford SUV. It was taken in immediately and done quickly. I got to sit in a pleasant waiting room. I was given I had an oil change done recently on my Ford SUV. It was taken in immediately and done quickly. I got to sit in a pleasant waiting room. I was given a detailed slip of what was done and by whom. Sean and Jeremy are the best! More
Aaron , in service ( Webster) is the best. Very helpful and extremely nice. Mike, in sales (Webster) is always helpful in buying a car. He has sold me a few and never disappointed! Very helpful and extremely nice. Mike, in sales (Webster) is always helpful in buying a car. He has sold me a few and never disappointed! More