Harry Robinson Buick GMC

Bought a 2008 Ford Super Duty from Pam a few months ago and then decided that it was not the truck for me,no ones fault but my own.Went back to Harry Robinson and talked to Pam and explained what I would and then decided that it was not the truck for me,no ones fault but my own.Went back to Harry Robinson and talked to Pam and explained what I would like to do.She and Mike the finance Mgr.went out of their way to get me into the truck I wanted and needed.The simple answer why is that I have dealt with many car dealerships and this is the first and only one that really cares about its customers.From the time you walk on to the lot and all the way to the service dept. its nothing but first class professionalism.Period.I will not do business anywhere else. Thank you.Sincerely Jim Seamas More

I had a great experience buying my 2012 GMC Sierra at Harry Robinson Buick-GMC in Fort Smith. I live in Springdale and had been looking at GMC dealerships in Northwest Arkansas. I was on my way to Spiro, Harry Robinson Buick-GMC in Fort Smith. I live in Springdale and had been looking at GMC dealerships in Northwest Arkansas. I was on my way to Spiro, OK, and on a whim stopped by Harry Robinson. My salesman, James Durham, could not have been more helpful. He asked questions, was very friendly and showed me what was on the lot. After he realized I was kind of picky about a certain color, he got on the computer and found my dream truck in Arlington, Texas. The price was actually better than I thought it would be and James arranged a dealer swap. Not only did he arrange to get my truck, be he personally delivered it to me in Springdale two days later, as I didn't want to trade in my old GMC. James went the extra mile for me and I would recommend him and Harry Robinson to anyone. -- Kathy Reed, Springdale, AR More

I was looking for a late model SUV, talked with Pam Thompson but didn't have what I wanted. Two weeks later I found an '11 Explorer Limited on your website, called Pam, she looked & found it was brough Thompson but didn't have what I wanted. Two weeks later I found an '11 Explorer Limited on your website, called Pam, she looked & found it was brought in night before & actually still on back lot. She had it detailed within an hour or so, I drove it a couple hours & bought it same day. Pam was hands down the best sales person I have ever delt with. In fact, I brought my son out three months later & he bought another '11 Explorrer Limited (from Pam of coarse).... Pam is awesome, better take good care of her or someone else will... More

I was overall fairly pleased with the purchase process. The salesman was very kind as was all the employees I encountered. My only issues is that the vehicle was not detailed on the inside which they said The salesman was very kind as was all the employees I encountered. My only issues is that the vehicle was not detailed on the inside which they said they would do and the gas tank only had less than 3/4 of a gallon when I picked it up. There policy and what they said is they would have the tank full upon pick up. Sadly I picked it up on a Sunday and no one was available to ask about the issue. We drove 120 miles one way to get it and could not come back or leave it. I've emailed the salesman but he is on vacation. We'll see how they respond. More

I have bought several vehicles from Harry Robinson Buick GMC. Mr. James Durham has been the salesman that my wife and I have always used. Mr. Durham has always met our every need, he continues to go above a GMC. Mr. James Durham has been the salesman that my wife and I have always used. Mr. Durham has always met our every need, he continues to go above and beyond our expectations . James has always given my wife and I great advice and guidance when buying or trading with him. He has always put our best intrest first and has never tried to sell us anything we didn't need. He has made more than a life long costomer with us, he has made a friend. Everyone at Harry Robinson Buick GMC has been great to us. They have all worked hard for us and treated us fairly. When we bought our first car we were both young. We went to Smith Chevrolet and a sales person there wouldn't even talk to us. We left there and went to Harry Robinson they treated us like we were the only people in Fort Smith want to buy a car. They have never tried to prusser us into buying anything and always there to answer any question and crunch numbers to make the deal go through. Here recently one of my family members went to them in need of a vehicle. This person had bad credit and not a lot of money to put down. The Harry Robinson family made the deal for her. If you are looking for a new or used vehicle go see them at Harry Robinson even if you don't have the best credit score give them a call you might be surprised. More

Awesome people, great customer service. I always use this dealer for all my service issues that I may have. Best dealership around Arkansas and Oklahoma dealer for all my service issues that I may have. Best dealership around Arkansas and Oklahoma More

After several hours of driving aroung looking at trucks My wife and i came to Harry Robinson looking around. It was raining and i was jumping in and out of my truck looking at a few trucks that caught my e My wife and i came to Harry Robinson looking around. It was raining and i was jumping in and out of my truck looking at a few trucks that caught my eye when out runs Chris Wilson with a umbrella and a smile. As we talked back and forth looking at trucks trying to find the best one that suits me and my budget my opinion of the "car salesman" started to change. Chris genuinely cared about my concerns and answered any question my wife or i had. He wasnt pushy and was willing to do what ever it took to make sure we were satisfied. From offering us lunch to make a great deal on a grill ;) Chris is probably one of the best salemans i have delt with. Thanks Chris!!!!! More

I was not in the market for a new vehicle but due to a wreck I had no choice. Harry Robinson made it very easy and a very enjoyable experience. Ross was great to deal with. I will definitely be using them wreck I had no choice. Harry Robinson made it very easy and a very enjoyable experience. Ross was great to deal with. I will definitely be using them again. More

The visit at Harry Robinson was very relaxed and enjoyable. (no pressure). The salesman was very professional and new just when to take the potential sales to the next level. Chris a youngman and if enjoyable. (no pressure). The salesman was very professional and new just when to take the potential sales to the next level. Chris a youngman and if he grows into his natural talents we he will someone all automotive dealerships would be lucky to have. Mike Felder More

My husband and I went to Harry Robinson to look for a good used vehicle. When we arrived we were greeted by Chris Wilson. He was very friendly and really listened to what we were looking for. After good used vehicle. When we arrived we were greeted by Chris Wilson. He was very friendly and really listened to what we were looking for. After showing us some very good used cars options that met the criteria we gave him, he told us a new car was not out of our price range. In the end he helped us into a brand new 2012 Buick Verano and I LOVE IT!!! Thanks Chris, I will tell all my friends about Harry Robinson. More