Hartford Toyota - Service Center

Hartford Toyota service center is great to work with. I get prompt service, Hugo Muniz keeps me informed about the progress of my car, I'm always confident that anything my car needs is taken care of. Th I get prompt service, Hugo Muniz keeps me informed about the progress of my car, I'm always confident that anything my car needs is taken care of. The dealership is always clean and comfortable while waiting for service to be completed. More

Great communication during my repair. And a shout out to Pat Esposito for checking in and making sure I was taken care of. And a shout out to Pat Esposito for checking in and making sure I was taken care of. More

Professional I've been taking my vehicle there for more than two or three years Never had a problem. Very pleased Thank you than two or three years Never had a problem. Very pleased Thank you More

Treated with dignity and respect. Excited expectations. Thank you! Thank you Hugo! Keep up the good work! Excited expectations. Thank you! Thank you Hugo! Keep up the good work! More

Quick and efficient My experience at the dealership was really quick and efficient. Everything went smoothly really quick and efficient. Everything went smoothly More

Very long waiting time. I was informed that I need a battery change, and the charge is way higher than how much we were charged for my the other vehicle in another dealershi I was informed that I need a battery change, and the charge is way higher than how much we were charged for my the other vehicle in another dealership. And yet, they didn't fix the issue. My car has been having the battery issue since then and my car was dead 5 times in 2 week. My husband finally got someone to look at my car in another Toyota dealer, and guess what? They put in a bad battery that was not functioning! Can you even believe this? Worst experience ever! More

They did not top the fluids as was supposed They did not topped break, windshield wipers and others fluids as it's supposed topped break, windshield wipers and others fluids as it's supposed More

After getting ripped off when originally buying my car the sales manager was 'unable' to make the deal right and made me feel as though I was simply a business exchange and nothing more the sales manager was 'unable' to make the deal right and made me feel as though I was simply a business exchange and nothing more More

Good service; however it took more than 1. 5 hrs where was I was told it will take 1 hr. Also it's very expensive 5 hrs where was I was told it will take 1 hr. Also it's very expensive More

She was very pleasant and courteous She listens, and was very knowledgeable i was impressed with her ability. very knowledgeable i was impressed with her ability. More