Back

Hartford Toyota - Service Center

Hartford, CT

4.4
617 Reviews

617 Reviews of Hartford Toyota - Service Center

Sort by
February 08, 2024

Appointment made. Service completed in a timely fashion and i was informed about future visits. No nonsense. More

by billy5
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Muniz
Feb 08, 2024 -

Hartford Toyota responded

Billy, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. The Team at Hartford Toyota

February 08, 2024

They keep me up to date on services and when I needed a loaner for when my water pump needed to be replaced they were able to meet my needs. More

by Dave4Runner
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
Feb 08, 2024 -

Hartford Toyota responded

Dave, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

February 06, 2024

Pick up was a bit slow in the morning (not Janice) but otherwise good Expensive but fine. I wish you took Amex! More

by CJF
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
Feb 06, 2024 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

February 02, 2024

Efficient. Got in and out in 1 hr Friendly people and comfortable waiting room. Had a coffee while I waited More

by rueggm
Recommend Dealer
Yes
Feb 03, 2024 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

February 02, 2024

Hugo was very understanding to my needs as far as my vehicle was concerned Explained everything to me in detail and worked with me to get my vehicle back to me ! Very friendly but professional More

by antwalk67
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Muniz
Feb 03, 2024 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

February 02, 2024

5 he was accommodating in every way very professional he was extremely helpful and courteous More

by bluebird290
Recommend Dealer
Yes
Employees Worked With
James
Feb 03, 2024 -

Hartford Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

February 01, 2024

Needed to replace a flat tire. They kept the car for a couple of days because had to order the new tire. They also attended to a recall issue. The car came without a spare and with More

by Vglc
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 01, 2024 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

February 01, 2024

Excellent, surpassed my expectations I am new to Toyota so I was surprised when I brought my car for service and they washed it as well as performed the expected service. More

by nnebanks
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
Feb 01, 2024 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Janice and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

January 31, 2024

I have a light that appears on my dashboard--every now and then. I decided to look up what that light was in the manual and what it meant. Question to Toyota, the tire rotation was done at the dealership- More

by Eurozoneseasons
Recommend Dealer
Yes
Employees Worked With
Philip
Jan 31, 2024 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

January 28, 2024

Good experience attention. Good experience in attention and service.a good Idea while repair the car give us a rental car. More

by rolandov62
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
Jan 28, 2024 -

Hartford Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota