Hartford Toyota - Service Center

5 he was accommodating in every way very professional he was extremely helpful and courteous was extremely helpful and courteous More

Excellent, surpassed my expectations I am new to Toyota so I was surprised when I brought my car for service and they washed it as well as performed the expected service. so I was surprised when I brought my car for service and they washed it as well as performed the expected service. More

Needed to replace a flat tire. They kept the car for a couple of days because had to order the new tire. They also attended to a recall issue. The car came without a spare and with They kept the car for a couple of days because had to order the new tire. They also attended to a recall issue. The car came without a spare and without an adequate system for making a tire usable, so we had to have it towed to service center. More

I have a light that appears on my dashboard--every now and then. I decided to look up what that light was in the manual and what it meant. Question to Toyota, the tire rotation was done at the dealership- and then. I decided to look up what that light was in the manual and what it meant. Question to Toyota, the tire rotation was done at the dealership--why wasn't the pressure of each tire checked? Also, do I need to get my next brake job, and cost? More

Good experience attention. Good experience in attention and service.a good Idea while repair the car give us a rental car. Good experience in attention and service.a good Idea while repair the car give us a rental car. More

Staff is friendly Staff is very friendly and comfortable. Thorough with inspection of car and does not try to sell you in frivolous payments to tune up or 'fix' the car Thorough with inspection of car and does not try to sell you in frivolous payments to tune up or 'fix' the car More

Efficient but pricey Easy access, clean facility, appreciated the car wash. Bo was very friendly and helpful appreciated the car wash. Bo was very friendly and helpful More

Worse experience I ever had at a dealership Terrible customer service, didn't adhere to time frame given, multiple times, kept car overnight and then entire next day in lieu of 1.5-2hrs customer service, didn't adhere to time frame given, multiple times, kept car overnight and then entire next day in lieu of 1.5-2hrs More

Members are always courteous and move as fast as they can explains what is needed and doesn't force you to buy what is not explains what is needed and doesn't force you to buy what is not More

Your dealership is clean and inviting. I have never had an issue with your service department. All of your service people have been great. I have never had Janice Acosta as a service rep b I have never had an issue with your service department. All of your service people have been great. I have never had Janice Acosta as a service rep but just watching the way she hustles around is astounding. More