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Hassett Ford Lincoln Subaru of Wantagh

Wantagh, NY

4.7
957 Reviews
Now in our fourth decade serving Long Island's automotive needs, Hassett has earned a reputation for excellence in exceeding customer expectations in both sales and service. Our tireless dedication to creating higher standards for automotive buying and ownership satisfaction has led to the development of our exclusive CUSTOMER FIRST PROGRAM that comes with every car purchased.
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3530 Sunrise Hwy.

Wantagh, NY

11793

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Showing 957 reviews

September 16, 2026

Horrible experience purchasing a certified preowned Subaru crosstrek. Worked with Paul and Richard, both are misleading and dishonest. They do not stand behind what they sell. Be careful working with s More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
RICHARD
Sep 23, 2026 -

Hassett Ford Lincoln Subaru of Wantagh responded

Thank you for taking the time to share your feedback. We take all customer concerns seriously and aim to address them directly and transparently. To clarify the timeline of events regarding your purchase: • Certification Standard: The Subaru Crosstrek you selected was thoroughly inspected by our factory-trained technicians and passed all manufacturer-certified inspection standards before being offered for sale. • Inspection & Delivery: You had the opportunity to view and evaluate the vehicle and Carfax multiple times prior to finalizing your purchase and accepting delivery. • Post-Sale Concerns: When you brought the vehicle back a couple of days after delivery to meet with our Pre-Owned manager, you highlighted a few minor cosmetic or minor mechanical items. • Our Offer to Help: Our team immediately offered to address these minor concerns free of charge under your certification coverage guidelines. • Refusal of Service: Unfortunately, you declined to allow our service team or leadership to rectify these issues. When our General Manager reached out personally to discuss solutions multiple times, you hung up the call. Our dealership remains ready and willing to address these minor concerns and ensure your Crosstrek meets your expectations. If you change your mind and would like us to resolve these items for you, please contact our Pre-Owned Director at 516-809-4453.

Sep 27, 2026 -

Joe responded

I have requested the certification in person 3 times at your dealership and your staff was not able to produce one. I requested the certification through Subaru customer advocacy, they explained my vehicle is not certified nor can they find a certification report for my VIN. I have called your dealership 4 times asking if I can pick up the certification report, I was told they don’t have one. You say I refused service, this is not true. I took the car back to your dealership to address the damage on my car, your staff explained “I’ve seen worse damage on new cars” and “We can’t do anything for you”. I was told the car was never in an accident by Richard and Paul. Meanwhile, I can’t open / close front passenger door without it rubbing into quarter panel. The car previously was in an accident and not repaired properly, which disqualifies it from being certified. I hung up on you because after 6 weeks of waiting for your call back, you started talking nonsense and were extremely unprofessional. It’s ridiculous that I bought this car three months ago and still nothing has been done to address the issues.

August 20, 2026

I purchased a 2023 Ford Explorer from Hasset Ford 3 months ago and I still have not received my title. This is NOT a DMV problem it is a Ford/Hassett problem. I was first told it take 30 days then 60 d More

by jpromano3
Recommend Dealer
No
Employees Worked With
Scott Rosenfeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2026

Tim Coppola was extremely helpful and made the process easy. We loved working with Tim and plan to do more business in the future. Great experience! More

by ryan_schuman
Recommend Dealer
Yes
Employees Worked With
Dan Cellamare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Coppola
Aug 01, 2026 -

Hassett Ford Lincoln Subaru of Wantagh responded

Thank you, Ryan! We're so glad to hear you had a great experience with Tim. We appreciate your recommendation.

July 26, 2026

Tim was very helpful. The whole process was fast and easy, and I never felt pressured or talked into something I didn't want. Everything was explained clearly, and the sal More

by Kathleen.lyons29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Coppola
Aug 01, 2026 -

Hassett Ford Lincoln Subaru of Wantagh responded

Thank you, Kathleen! We appreciate your kind words about the service you received from Tim. Your feedback means a lot to us!

July 25, 2026

The staff was friendly, welcoming, and not too pushy trying to sell unnecessary add-ons. More

by Kathleen.lyons29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Coppola
Aug 01, 2026 -

Hassett Ford Lincoln Subaru of Wantagh responded

Thank you Kathleen for the kind words! Your recommendation means a lot to us.

July 23, 2026

Hassle free, professional and knowledgeable staff! I would recommend to friends and family. Go to Hassett for your next Ford! More

by steveaspetti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Coppola
Aug 01, 2026 -

Hassett Ford Lincoln Subaru of Wantagh responded

Thank you, Steve! We're glad to hear you had a pleasant experience at Hassett. Thank you for the recommendation, we appreciate it!

July 16, 2026

Had a great experience working with Tim! Just when I was thinking about what I was going to do when my lease, he called me with an amazing deal and opportunity. Tim set up an appointment wit More

by jgunnelsjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Cellamare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Coppola
Aug 01, 2026 -

Hassett Ford Lincoln Subaru of Wantagh responded

Thank you for your kind words about your experience with Tim at Hassett! We appreciate your recommendation. Tim will be pleased to know he made a positive impact!

June 28, 2026

I recently had my car serviced at Hassett Ford, and my Service Consultant, Lisa Amblo, provided exceptional support throughout the entire process. She took the time to clearly explain the issues I was exp More

by Collie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Amblo Service Consultant
Aug 01, 2026 -

Hassett Ford Lincoln Subaru of Wantagh responded

Thank you for your kind words! We're glad to hear you had a great experience and appreciate your recommendation. Lisa will be pleased to know she made a positive impact!

May 31, 2026

There is no one more honest and fair then John Fanuzzi this was my 3 personal car that I purchased from John. I’ve purchased numerous vechiles for my business from him as well. Never any pressure and ever More

by Js
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fanuzzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Hassett Ford Lincoln Subaru of Wantagh responded

Thank you for your business! We're so glad to hear that you had a great experience with John! Best of luck with your new F150!

May 30, 2026

John is what a car salesman should be , He helped train me to be the best of the best with Lincoln Mercury. A mentor second to none , miss our educational and motivational conversations. Wishing you well. More

by usmc196467
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fanuzzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Hassett Ford Lincoln Subaru of Wantagh responded

Thank you for your kind words and we think John is great too!

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