Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hassett Ford Lincoln Subaru of Wantagh
Wantagh, NY
920 Reviews
Now in our fourth decade serving Long Island's automotive needs, Hassett has earned a reputation for excellence in exceeding customer expectations in both sales and service. Our tireless dedication to creating higher standards for automotive buying and ownership satisfaction has led to the development of our exclusive CUSTOMER FIRST PROGRAM that comes with every car purchased.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 920 reviews
November 27, 2022
Jordan made the transition from one lease to another very simple. There was no pressure, he was very helpful and professional!!! Jordan was the reason for a second leased vehicle from Hassett. I would recom simple. There was no pressure, he was very helpful and professional!!! Jordan was the reason for a second leased vehicle from Hassett. I would recommend any of my friends to see Jordan when leasing or buying a vehicle!!!! More
by Blondie
Employees Worked With
Jordan Shein
November 20, 2022
I brought my Ford 2020 explorer on November 13, 2022. I had appointment 10:30am. I dropped off 8:30am and left it. Valet guy does his round about vechicle and gives me a ticket. Doesnt say anything. Fo I had appointment 10:30am. I dropped off 8:30am and left it. Valet guy does his round about vechicle and gives me a ticket. Doesnt say anything. For simple maintenance oil change, tire rotation, inspection, change windshield wipers. I got call from advisor 2pm my truck was complete. When I got there it wasn't busy and thd advisor I had in the morning so another advisor Alex help me checkout. He told me my vechicle was ready outside with valet. As I get outside my driver door is wide open and I didn't see valet guy. As I get to my vechicle I see a scuff mark on passenger side front bumper that wasn't there. I see valet guy he's stand against wall talk to another guy. I tell him this wasn't there. He said YES it was I check it off this morning on sheet. I tell him again this wasn't here. Valet guy tells me go inside to advisor. He was so nasty and unpolite. I go back inside and I spoke with Alex the advisor. I told him someone hit my vechicle and maybe they can check security cameras. He tells me to wait to the other advisor is off phone and that he's just filling in today. I wait about 5- 10 minutes. The advisor gets off phone and goes to parts dept. Talking to them. Alex reminds him I waiting for him. While waiting i go back outside and see valet guy. I apologize to him saying im not blaming you maybe it got hit in parking lot. Now the valet guy says to me. Sir maybe like me you need GLASSES!!! I SAY EXCUSE ME!!! I DONT NEED GLASSES... valet guys says what now your blaming my bodyshop guys for hitting it. I go back inside to customers service desk. The advisor alex tells him Mr. Gleason vechicle got hit on front bumper passenger side. It wasn't there this morning. I tell him drivers side had damage I knew about from previous week not passenger side. The advisor bring my paperwork to show me from valet and driverside has a couple of lines and it looked like passenger side barely had a line. He said I sign off. I said valet guy never told me and I thought I was signing off for work order. He said I'm sorry sir but that's what you signed for. I told him no one explained that to me.I ask him to come outside and see my vechicle. Now there was no other customers at all!! He tells me NO!! It's not necessary to look at your vechicle and that Kyle the service manager is off and he'll call you Monday. I waited til 11am no call. So I call him and get voicemail and leave a message. I now waited all day and no call. Now it's Tuesday 6pm. I finally get a call from Kyle he apologize but that not enough. I tell him my experience on saturday and with the valet guy. I ask him to check Surveillance cameras and he says unfortunately they don't work in the parking lot but I like to see your vechicle. I told him I been waiting for your call since Monday. Unfortunately my car went into bodyshop Monday as I had appointment a week ago. Kyle said he's sorry he just got my note now from advisor 2 days later. I said I'm sorry but I couldn't come there again for service. I felt so embarrassed, nobody cared about my concerns of my vechicle and the way the valet guy talk to me.... my worse experience ever!!!! More
by Brian
Employees Worked With
November 03, 2022
Mike Scannello did an amazing job of helping me with a leased car. The absolute best automobile salesperson, I've ever had the please of working with. leased car. The absolute best automobile salesperson, I've ever had the please of working with. More
by Fred
Employees Worked With
Michael Scannello Sr.
November 01, 2022
Jordan Shein was proactive with providing me with information regarding my purchase as well as being very up front and concise regarding any questions I had throughout my purchase experience. If I h information regarding my purchase as well as being very up front and concise regarding any questions I had throughout my purchase experience. If I had the option to make my purchase again, I wouldn't hesitate to reach out to Jordan. More
by Matthew
Employees Worked With
Jordan Shein
October 28, 2022
This was the easiest and most pleasurable car buying experience I've ever had (and I've had some really good ones before). Jordan is a consummate professional. From our first phone call all the way th experience I've ever had (and I've had some really good ones before). Jordan is a consummate professional. From our first phone call all the way through when I arrived for delivery (where I found Jordan going over the truck with a fine tooth comb to ensure everything was perfect) I could not have expected any more. My dealings with James D. in finance were equally impressive. They were both organized and prepared and the transaction could not have been any more seamless. I also dealt with managers Lou and Scott. From the top down, this place is top notch! I am in love with my new Ford F150 Lightning and so grateful that I was able to find a dealership where there were no games played, no unreasonable markups, and everything went exactly as it was promised. I will encourage all friends and family to come see Jordan, James and the gang when they are in the market for a Ford or Lincoln vehicle. More
by bttruck
Employees Worked With
James, Lou, Jordan Shein
October 28, 2022
Jordan Shein is an excellent salesman, extremely professional, and very knowledgeable. We will most definitely be returning to Jordan in the future!! professional, and very knowledgeable. We will most definitely be returning to Jordan in the future!! More
by Knathanail16
Employees Worked With
Jordan Shein
October 18, 2022
Just leased my second Ranger with Hassett Ford. Tim Coppola was great to work with and made the entire experience a pleasure. Looking forward to doing business with Tim and Hassett for many years t Tim Coppola was great to work with and made the entire experience a pleasure. Looking forward to doing business with Tim and Hassett for many years to come. More
by David P
Employees Worked With
October 07, 2022
Waited over two weeks for an appointment finally bring my car in Friday 8:30 am and left I was informed I would be notified when car was ready by 4:45 no call I called them and was told my car had not even car in Friday 8:30 am and left I was informed I would be notified when car was ready by 4:45 no call I called them and was told my car had not even been looked at and they were closing at 5:45 . I was offered two options come and pick up car make another appt for service or leave the car there over the weekend and perhaps it would get fixed sometime next week. Extremely bad business. When I arrived it took 10 minutes before anyone acknowledged my presence no apology for wasting my time and car still not done . I would advise anyone considering them go at your own risk. I will move on and find a Ford Dealership that appreciates my business. More
by LADY TEE
Employees Worked With
Did not write down any of the names
October 01, 2022
I had an excellent experience with Jordan. His attention to detail is far beyond anyone salesman I have ever worked with. I definitely plan to be a return customer! His attention to detail is far beyond anyone salesman I have ever worked with. I definitely plan to be a return customer! More
by Jilly
Employees Worked With
Jordan Shein
