Hassett Ford Lincoln Subaru of Wantagh

I recently had my car serviced at Hassett Ford, and my Service Consultant, Lisa Amblo, provided exceptional support throughout the entire process. She took the time to clearly explain the issues I was exp Service Consultant, Lisa Amblo, provided exceptional support throughout the entire process. She took the time to clearly explain the issues I was experiencing and ensured the repairs were completed promptly and correctly. Lisa went above and beyond in coordinating my loaner vehicles and consistently reassured me that my concerns would be fully resolved, which genuinely eased my anxiety. Her commitment to customer care is outstanding — she exemplifies what true customer service should be. Because of her diligence and professionalism, all repairs on my vehicles (and I have four) were handled with remarkable care and attention. Lisa is an invaluable asset to Hassett Ford. More

Geico found them at fault what they did to the bottom of my car. I had a service scheduled for oil change and breaks. They are refusing my service and cancelled my appointment, due to investigation going on my car. I had a service scheduled for oil change and breaks. They are refusing my service and cancelled my appointment, due to investigation going on. More

I would not even give them one star. They make you wait months for a loaner. They said they "fixed" my problem (noise went away) and when the problem came back, they replaced a part. The They make you wait months for a loaner. They said they "fixed" my problem (noise went away) and when the problem came back, they replaced a part. There was a noise right afterwards and it turned out the part was defective. Now, the problem (or similar one) is back and a new issue as well and they refuse to service the car. That is AFTER they made and CONFIRMED an appointment with me-almost a week before. They also do not return calls when they say they will and generally are impossible to deal with. I would strongly recommend against using this dealership. More

Hassett Lincoln-We cannot say enough about Alex Balsamo at the service desk. Again our experience is always top notch. Professional service, we do appreciate the good work you do. Thank you. The DiPalermo at the service desk. Again our experience is always top notch. Professional service, we do appreciate the good work you do. Thank you. The DiPalermo More

They did everything they could possibly do to make my experience there as pleasant as possible. Kyle the service manager took his time to explain everything to me and helped make the process go smoothly experience there as pleasant as possible. Kyle the service manager took his time to explain everything to me and helped make the process go smoothly. More

This is the ABSOLUTE WORST place ever. NEVER under any circumstances bring your car here for service or buy from this dealer. To make a very long story short - my husband's car stalled on NEVER under any circumstances bring your car here for service or buy from this dealer. To make a very long story short - my husband's car stalled on the highway and he brought his 2013 Subaru Crosstrek to Hassett because a friend told him that there was a recall on the spring valve (from 5 years ago, which we were never notified of). Vlad wanted to charge my husband a few thousand dollars to breakdown the engine, even though that was a requirement of the recall. We checked the VIN and his car was covered by the recall. My husband then called Subaru headquarters who sent a tech supervisor to investigate the situation. The tech supervisor said the problem was due to the recall so the engine breakdown was covered. The tech supervisor said the "rocker arm had come loose from excessive lash, but was tied to the recall issue," and also added that there was no other damage. Hassett was forced by Subaru to preform the recall fix. My husband picked up his car (we live 2 miles from Hassett) and the very next day the car wouldn't accelerate and was constantly misfiring. My husband brought the car back to Hassett. The tech supervisor came out again to investigate, this time there was additional damage to the cam shaft (which was not there before Hassett worked on the car). Hassett told Subaru headquarters that there was a preexisting issue with the car (which was totally false). As a result Subaru would not cover the cost to fix the problem that Hassett caused. Thanks to Hassett lying to Subaru headquarters we have a car that doesn't run and can't afford a new one. This entire process (which Hassett prolonged) took over 2 months (my husband had to borrow cars to get to work for over 2 months). More

I had a great experience with Tim Coppola and Dealer manager Lou Evans , they were able to make right an unfortunate situation I had with a lease car that was having major electrical issues. manager Lou Evans , they were able to make right an unfortunate situation I had with a lease car that was having major electrical issues. More