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Hatfield Buick GMC
Redlands, CA
513 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 513 reviews
August 23, 2025
The repair you quoted $3,300 my cost was covered under warranty at another dealer ??? warranty at another dealer ??? More
by MIKEQUINTARD2
Verified CustomerEmployees Worked With
August 23, 2025
They take a long time to repair. They tell you a date, and it doesn't work. And they don't call to let you know. Terrible service. They tell you a date, and it doesn't work. And they don't call to let you know. Terrible service. More
by beltan04
Employees Worked With
August 18, 2025
Our experience at the dealership was amazing, wonderful experience. They really make us feel like a family! experience. They really make us feel like a family! More
by ely13lopez
Employees Worked With
August 18, 2025
Everything has been good. We have enjoyed our experiance with everyone at Hatfield buck gmc! We have enjoyed our experiance with everyone at Hatfield buck gmc! More
by ROOSTINJT77
Employees Worked With
August 14, 2025
Excellent dealership from sales to service. Adrian was patient and responsive. He took care of our needs in a timely manner! Adrian was patient and responsive. He took care of our needs in a timely manner! More
by Daves11
August 10, 2025
I went in there to get an oil change and they rotated my tires. When I go home after my tire rotation one of the tire sensors was no longer working. I have full confidence in Redlands Hatfield Buick GMC t tires. When I go home after my tire rotation one of the tire sensors was no longer working. I have full confidence in Redlands Hatfield Buick GMC that they will make it right! More
by Swimfast2062
August 10, 2025
I enjoyed my experience at Hatfield Buick. I did not get the feeling of being rushed. Kevin was very nice and patient and made the experience a pleasure. Would definitely purchase from this I did not get the feeling of being rushed. Kevin was very nice and patient and made the experience a pleasure. Would definitely purchase from this dealership again. More
by marrmar44
August 10, 2025
Took vehicle back for GM buy back. They agreed with gm to provide this service. Went to sign paperwork that they were sent a week before. They did not read paperwork nor provided a not They agreed with gm to provide this service. Went to sign paperwork that they were sent a week before. They did not read paperwork nor provided a notary. They took one look at paperwork and said they can't do it. Why not I stated. They didn't know what to do because it had to be notarized. We drive 90 miles one way. We took paperwork and had it notarized. They were to provide everything we were to just sign paperwork. They never looked at it prior to use coming. Be prepared if you need to do a buy back. More
by r2lemmons
Employees Worked With
August 09, 2025
Great customer service. Employees are very friendly and helpful. I will continue to back there as long as I own my Buick. Employees are very friendly and helpful. I will continue to back there as long as I own my Buick. More
by ABAILEY014
Employees Worked With
August 09, 2025
They were nice, accommodating, explained all aspects of the different services that I was looking to have done on my truck. It was a clean job and all went smoothly. the different services that I was looking to have done on my truck. It was a clean job and all went smoothly. More
by GREGFLAK700
