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Hatfield Buick GMC
Redlands, CA
537 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 537 reviews
October 06, 2025
i always get my truck serviced and my warranty work done with no issue's at all , i like the SMALL SHOP vibe's and great quick service, Thank You with no issue's at all , i like the SMALL SHOP vibe's and great quick service, Thank You More
by STEVE.SAMPERIO
Verified Customer
October 04, 2025
Beyond exceeded my expectations. Took my Tahoe for an oil change thought I’d have to be there for a few hours at least they got it done in less than an hour. Making an appointment Took my Tahoe for an oil change thought I’d have to be there for a few hours at least they got it done in less than an hour. Making an appointment is not a hassle either. Great service nice facility on the service side of the operation. Everybody is pleasant and approachable & greets you with a sincere smile and a hello. They will be my go to for all my GM product needs. More
by Jay
Employees Worked With
October 04, 2025
Knowledgeable, communicated well and clearly Liked her style and approach. Showed us the cars features and set up phone style and approach. Showed us the cars features and set up phone More
by barryrhodes7
October 04, 2025
I went in for an oil change, and the service was very fast. I took my own oil that I have had and wanted to use it up and I was given credit for it. Thank you so much for all the services that I have h fast. I took my own oil that I have had and wanted to use it up and I was given credit for it. Thank you so much for all the services that I have had. More
by DDMONTOYA
October 04, 2025
I would not think of purchasing from any other dealer. This is the fifth Buick I have purchased from Bill Hatfield Buick. Fourth generation!! This is the fifth Buick I have purchased from Bill Hatfield Buick. Fourth generation!! More
by DOUGHAIRGROVE
October 03, 2025
Kaylynn, was absolutely amazing. She was very knowledgeable with a very approachable personality. She took the time to answer my questions and concerns. During the purchase process s She was very knowledgeable with a very approachable personality. She took the time to answer my questions and concerns. During the purchase process she went above and beyond to make sure we were satisfied. More
by OFFSHOREADDICT
Employees Worked With
October 02, 2025
Great experience working with Katlynn. She explained everything thoroughly and guided me through the process with complete professionalism, She explained everything thoroughly and guided me through the process with complete professionalism, More
by greg.faith
Employees Worked With
October 02, 2025
The Best GM maintenance in the Redlands area, by far. The Staff is very knowledgeable, professional and the facility is always clean and tidy. The Staff is very knowledgeable, professional and the facility is always clean and tidy. More
by rickgarcia143
October 01, 2025
My experience was amazing! Mickey was communicative the entire process and the whole process was seamless. I would recommend this dealer and Mickey to all my friends and family Mickey was communicative the entire process and the whole process was seamless. I would recommend this dealer and Mickey to all my friends and family. More
by snies2017
September 30, 2025
Alex in service is very professional,very good customer service, been assisting me with all my recalls always makes it easy and fast service, been assisting me with all my recalls always makes it easy and fast More
by badboyzchevy
Employees Worked With
