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Hatfield Buick GMC
Redlands, CA
470 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 470 reviews
May 23, 2025
The service was quick. They were able to take care of my recall during service. They were able to take care of my recall during service. More
by sjtorres1990
Verified CustomerEmployees Worked With
May 23, 2025
I have been using Hatfield service department for years, Adrien is the best service manager I have worked with. Excellent customer service, polite, and courteous. Adrien is the best service manager I have worked with. Excellent customer service, polite, and courteous. More
by VMFLANAGIN
Employees Worked With
May 21, 2025
Your prices are too high. The area for waiting while my car was serviced is noisy, inconvenient and uncomfortable. The area for waiting while my car was serviced is noisy, inconvenient and uncomfortable. More
by cleddleman
Employees Worked With
May 19, 2025
Great dealership - this is my 4th vehicle purchase with them and it won’t be my last 😊 them and it won’t be my last 😊 More
by josh051202
May 18, 2025
In my entire life I’ve never had an easier time buying a truck. Your entire crew was the best. Thank you, Dean Hovey truck. Your entire crew was the best. Thank you, Dean Hovey More
by DEAN45
May 13, 2025
This is my second purchase at this dealership, and both experiences have been an absolute pleasure! No pressure, just an honest and friendly interaction with some very personable people. The after sale exp experiences have been an absolute pleasure! No pressure, just an honest and friendly interaction with some very personable people. The after sale experience has been just as good, with great follow up, as well as with their service and parts departments. Just one of the best all around dealerships that I’ve ever done business with! More
by socketscrewsinc
May 13, 2025
We had a great experience with salesperson Kaylynn Solorio. She was extremely knowledge about financing and the operation of our Encore GX and the features. Solorio. She was extremely knowledge about financing and the operation of our Encore GX and the features. More
by rodelliker
Employees Worked With
May 12, 2025
Great overall experience. Mickey was very knowledgeable, honest and helpful. The entire process was quick. Mickey was very knowledgeable, honest and helpful. The entire process was quick. More
by NICKOLDENDORF
Employees Worked With
May 12, 2025
I usually take my truck to be serviced at Yates GMC and the service noticeably different. I had an oil change and tire rotation. Something as simple as the sticker with next oil change and mileage didn’t the service noticeably different. I had an oil change and tire rotation. Something as simple as the sticker with next oil change and mileage didn’t happen. More
by F_verdugo
Employees Worked With
May 10, 2025
Adrian was very personable and helpful with me. The service tech also was very good in telling me how he took care of the issues. Dealership was clean and accommodating The service tech also was very good in telling me how he took care of the issues. Dealership was clean and accommodating More
by GOODFAM3
Employees Worked With
