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Hatfield Buick GMC
Redlands, CA
481 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 481 reviews
February 04, 2024
This is a dealership that cares for their customers. Their service department is tops with personal attention. Their service department is tops with personal attention. More
by carolebeswick1
Verified Customer
February 04, 2024
Great service and great customer service I have complete confidence in your service department awesome service confidence in your service department awesome service More
by Frl92335
February 03, 2024
Adrian was great. Got me in and out quickly. He educated me on scheduled service Got me in and out quickly. He educated me on scheduled service More
by thomas.stathes
Employees Worked With
February 01, 2024
I brought my car to Hatfield for service this week. It was my first time there. I found the staff to be friendly and professional. They serviced my car in a reasonable amount of time and gave me feed It was my first time there. I found the staff to be friendly and professional. They serviced my car in a reasonable amount of time and gave me feedback. The price they charged was justified. In addition, they provided me with shuttle service to/from my job. The representative who drove me was a pretty remarkable person. He spoke very highly of his job and the company. Overall, I was impressed and will go there again. No wonder this company has been in business for over 100 years. More
by rjb10000
Employees Worked With
I'm sorry. I don't recall their names.
January 30, 2024
Hatfield never fails us. Always great service. Both Adrien and Alex. We either wait of have them take us to where we need to go! Happy with service always!!! Always great service. Both Adrien and Alex. We either wait of have them take us to where we need to go! Happy with service always!!! More
by choocheb
Employees Worked With
January 29, 2024
Excellent customer service and excellent mechanics. I can always rest assure that my car will stay fixed when I go to Redlands Hatfield Buick, GMC. I can always rest assure that my car will stay fixed when I go to Redlands Hatfield Buick, GMC. More
by Swimfast2062
January 29, 2024
Great Service. The guys always work quickly to get your vehicle in and out as quickly as possible. The guys always work quickly to get your vehicle in and out as quickly as possible. More
by TREX34
January 27, 2024
Friendly and fast! Thank you for the professional service and hard work. Nice to see a business that cares Thank you for the professional service and hard work. Nice to see a business that cares More
by mark92375
January 26, 2024
Awesome and efficient service! I was appraised regularly on the status of my vehicle - no surprises! I was appraised regularly on the status of my vehicle - no surprises! More
by jwoolery
Employees Worked With
January 26, 2024
Everything was ok with service call and two updates. After I got home 50 miles away I recieved a call that one of the updates didn't go thru GM System and could I come back. I feel the update should ha After I got home 50 miles away I recieved a call that one of the updates didn't go thru GM System and could I come back. I feel the update should have been verified before I left. More
by sjloonz
