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Hatfield Buick GMC
Redlands, CA
479 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 479 reviews
November 03, 2023
I wouldn't think of buying a car from any other dealer. Professional, accommodating, and an awesome, unbeatable sales staff. Professional, accommodating, and an awesome, unbeatable sales staff. More
by HOLLYFAMILY
Verified Customer
November 02, 2023
They took care of the issues I had with my vehicle within a timely manner a timely manner More
by andy08gs
Employees Worked With
November 02, 2023
Prompt, professional service. I have so much confidence in their repair suggestions and know that their workmanship is top notch. I have so much confidence in their repair suggestions and know that their workmanship is top notch. More
by bquinones68
November 02, 2023
I was happy with this dealership and Willie from the first phone call to the very end when I drove off in my new truck. Willie was so helpful with everything. Keep me updated and help me through this lo first phone call to the very end when I drove off in my new truck. Willie was so helpful with everything. Keep me updated and help me through this long process. I would recommend him to anyone that has questions or thoughts that just need help More
by cgbowler82
Employees Worked With
November 01, 2023
The staff are courteous, helpful and caring to see the job well done. They are diligent in dealing with a problem job well done. They are diligent in dealing with a problem More
by GLADWEEMS
Employees Worked With
November 01, 2023
Have purchased 5 vehicles from Hatfield. They have a great sales and service staff. You can always know they care for their customers. They have a great sales and service staff. You can always know they care for their customers. More
by JNJSCHARER
Employees Worked With
Other Employees :
Owner Bill Hatfield
October 30, 2023
I already did this but offered some constructions. I am not able to change my review no matter how many times you ask me. Your paper printout showed two different tire pressure readings with both I am not able to change my review no matter how many times you ask me. Your paper printout showed two different tire pressure readings with both listed as "normal" I already discussed this with Mr. Hatfield so other customers are not confused. 38 pound is not the same as 60 pounds and 38 is not normal.. Papar work should be valid and consistent. More
by BANTAFIVE
Employees Worked With
October 30, 2023
Willie was outstanding. From promptly responding to questions to going above and beyond in trying to gather some materials that the prior owners failed to deliver with their From promptly responding to questions to going above and beyond in trying to gather some materials that the prior owners failed to deliver with their vehicle. We would highly recommend him to others. More
by AMK
Employees Worked With
October 29, 2023
They always keep me well informed in a timely manner and are very supportive in my decisions. are very supportive in my decisions. More
by SMARKS7608
October 29, 2023
Had a great experience! Awesome service, quick and knowledgeable! Willie was the best to work with- very responsive and worked with you. We will definitely be buying another Awesome service, quick and knowledgeable! Willie was the best to work with- very responsive and worked with you. We will definitely be buying another vehicle from them- loved the smaller dealership! More
by meghan.martinez
