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Hatfield Buick GMC
Redlands, CA
459 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 459 reviews
July 17, 2023
Customer service was excellent. I was immediately greeted, I was given detailed information pertaining to my reason for my visit and I was given an estimated time frame of the serv I was immediately greeted, I was given detailed information pertaining to my reason for my visit and I was given an estimated time frame of the service on my vehicle. More
by TOPMOON@roadrunner.com
Verified CustomerEmployees Worked With
July 17, 2023
I would've given 5 stars for this dealership based on service and customer service. If they were open on the weekends, they would earn my 5th star! Thank you Adrian, for all of your help! service and customer service. If they were open on the weekends, they would earn my 5th star! Thank you Adrian, for all of your help! More
by Gina.Solano
July 14, 2023
I went for oil change and had to ask if there was any concerns they said no. and the next day my car had a flat tire. The tire was leaking air do to wear and tear and they didnt say anything about it. concerns they said no. and the next day my car had a flat tire. The tire was leaking air do to wear and tear and they didnt say anything about it. More
by develica13
Employees Worked With
July 14, 2023
You guys are great. Easy in and out service. It is easy to call for service appointments. You get me in very fast as well. I drive from my city to yours for service. My Easy in and out service. It is easy to call for service appointments. You get me in very fast as well. I drive from my city to yours for service. My local service is subpar. Thank you. More
by RCMING
July 13, 2023
Very timely and efficient. All work was completed in a short time and car was ready to drive. All work was completed in a short time and car was ready to drive. More
by JABURNHAM1
Employees Worked With
July 12, 2023
I had good response to appointment request. Quick oil change service to GMC Canyon. Minimum wait time. Quick oil change service to GMC Canyon. Minimum wait time. More
by tuckerlaw
July 10, 2023
Alex was friendly and got me in the same day for an oil change and tire rotation. I waited and it took no longer than 45 minutes. change and tire rotation. I waited and it took no longer than 45 minutes. More
by DLWOLF1000
Employees Worked With
July 10, 2023
Best place to service in town! Honest and always helpful! Thank you for all your work Honest and always helpful! Thank you for all your work More
by nevin.odero
July 10, 2023
Adrian is a great representative of Hatfields Service department and represent the dealership well.. Others should foloe his lead and he should be promoted and recognized for his service to customers and department and represent the dealership well.. Others should foloe his lead and he should be promoted and recognized for his service to customers and representing Hatfield servie department More
by TDCANDEL
July 08, 2023
Hatfield Buick was able to get me in for an oil change. Adrian was awesome and got my car back to me before he promised. Thanks!!! Adrian was awesome and got my car back to me before he promised. Thanks!!! More
by ILARIA.PESCO
