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Hatfield Buick GMC

Redlands, CA

4.6
633 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 633 reviews

June 20, 2023

My salesman was excellent. Rod helped me order my new 2024 Denali with everything I wanted. He made it so easy. He kept me updated on the progress and informed me when it was r More

by jlbolano
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylynn Solorio
Jun 26, 2023 -

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. Thanks for the recommendation, and have an amazing day!

Jun 27, 2023 -

jlbolano responded

You're very welcomed. I plan on taking my new truck for any and all service Maintance. Your customer service is outstanding. Thank you.

June 18, 2023

Overall a good buying experience, a little disappointed that I had to do all the financial stuff myself. More

by OOBLONDE94030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Brandon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (909) 793-3238 when you have a chance. Thank you, and we look forward to hearing from you.

June 17, 2023

While it took time to get approval from insurance and get parts, once work started it was completed in a timely manner. Car working fine. More

by DEBOLD899
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

Great service, friendly staff, timely service, fair pricing, okay waiting room, good location in Redlands. More

by tawatson424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

No pressure, simple and easy transaction! All paperwork to complete the purchase was ready and quick! Hats off to the easiest vehicle purchase in my life!!! More

by harry19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Hatfield Buick GMC and we hope to see you again.

June 17, 2023

They did everything that I requested and did it quickly and correctly. I can always count on Hatfield to do the job right. More

by DNBURGESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

We have been buying all our vehicles from Hatfield Buick GMC for over 10 years we have bought over 9 vehicles More

by MERCIER3199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

June 16, 2023

Adrien is always very professional and helpful. He's a pleasure to work with wherever we bring our vehicles in for service. More

by CHRIS@STMOOREINSURANCE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

June 16, 2023

The process was very easy and Rod was awesome to work with. I highly recommend this dealer. More

by KellyV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 16, 2023

Had my canyon serviced June 5, always pleased with work the is performed. This Tim thought I was charged twice and still have received my refund. I went to Hatfield 6/9 called 6/13 was assured my refund wo More

by CALLESGKIDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Hatfield Buick GMC responded

Hi! I just checked with our office and we processed the refund on Wednesday 6/14. Our bank says it takes approximately 2 days to go through. It should be showing anytime now. Please, if you don't see it, give us a call. I apologize for the inconvenience.

Jun 19, 2023 -

CALLESGKIDS responded

Thank you for your response just checked my account and refund has posted.

Jun 19, 2023 -

Hatfield Buick GMC responded

Awesome! Thank you for the update. Have a great day!