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Hatfield Buick GMC - Service Center

Redlands, CA

4.7
308 Reviews

308 Reviews of Hatfield Buick GMC - Service Center

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August 14, 2023

Adrian and Alex are always friendly and knowledgeable about my auto needs. They’re both a great team at Hatfield Buick GMC. THANKS TO THEM BOTH! 😃 More

by iPAC™
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

We are treated like friends and take care of our vehicles like they owned them More

by VOSSJWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2023

Very easy purchase was very honest with the price and timel excellent service and very detail oriented of the vehicle More

by irudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 11, 2023

Always on time with their appointments not like others dealers where you have an appointment and still have to wait great staff More

by CHRISTOPHER.24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Hatfield Buick GMC responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 10, 2023

I had the oil changed on my 2018 GMC diesel truck. The first few days at home oil was deposited on my driveway, because the person who did the oil change did not clean up any spilled oil at the botto More

by Lyle
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 16, 2023 -

Hatfield Buick GMC responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We will take this opportunity to do some additional training with our staff. Can we help with the cleanup of the oil on your driveway? If we can, please call our Service Manager, Henry Adame, directly at 909-793-3238 and we will get it taken care of.

August 10, 2023

Excellent customer service from the service department and the courtesy ride gentlemen outstanding highly recommend. More

by janetricker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Hatfield Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

August 10, 2023

We are treated like friends more than customers. Sales and service are great. We trust them to be honest and fair. More

by VOSSJWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Hatfield Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

August 09, 2023

Kaylynn Solorio did an outstanding job of finding the truck I was looking for and provided the updated information needed to make the sale. More

by loadman17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylynn Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2023

I have always experienced great service at Hatfield. Everyone there is friendly, courteous, and helpful! More

by choocheb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Hatfield Buick GMC responded

Thank you for your kind words and this wonderful review! We're glad to hear we delivered a great experience. If there's anything further we can do for you, we are happy to help!

August 07, 2023

They gave me quick and efficient service. The stag was courteous and I would definitely go back for maintenance. More

by KIMHUNT1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Hatfield Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

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