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Hatfield Buick GMC - Service Center

Redlands, CA

4.6
376 Reviews
Call Service Center (909) 748-5385

376 Reviews of Hatfield Buick GMC - Service Center

Sort by
November 13, 2023

Service Department is always helpful and courteous. I did ask to check a tire for a leak and was told everything was ok. Two days later my tire shop found a nail in my tire and patched the tire. More

by oldquayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Hatfield Buick GMC responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 13, 2023

As always excellent service in the Service Dept. Had to bring in multiple vehicles within a weeks time. Adrien was able to get them taken care of very quickly and inform me of any issues that were f More

by TRAWLS1424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review of your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 12, 2023

Everyone at Hatfield are so friendly and nice. Great experience. They get you in and outta there in no time. More

by dluerar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Hatfield Buick GMC responded

Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

November 12, 2023

Always very helpful! Mickey Heaton keeps me updated on new vehicles coming in for my lease return. More

by KACASO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Hatfield Buick GMC responded

Kacaso, we're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

November 08, 2023

Great service and fair price, I would definitely recommend them to all GMC owners in the Redlands area. More

by green.earth.ecs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Hatfield Buick GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hatfield Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2023

They were quick, fast, friendly and very professional. Clean shop and nice area to wait in. More

by mandlkeyser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owner sold me the vehicle
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Nov 07, 2023 -

Hatfield Buick GMC responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2023

I have been a 20-year customer of Hatfield Buick. I have always had reliable service. Thanks for asking. More

by DONALDFAVERILL
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 03, 2023

I wouldn't think of buying a car from any other dealer. Professional, accommodating, and an awesome, unbeatable sales staff. More

by HOLLYFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Hatfield Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

November 03, 2023

Excellant. Always courteous and knowledgeable and cheerful. I have always dealt with him for more than 5 years. More

by PAULLIZSTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Heaton
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Nov 05, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2023

They took care of the issues I had with my vehicle within a timely manner More

by andy08gs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2023 -

Hatfield Buick GMC responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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