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Hawk Ford of St. Charles
St. Charles, IL
2,767 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,767 reviews
December 18, 2022
Eric S was so helpful in the whole process of ordering and receiving my new car! So thankful for all his help and receiving my new car! So thankful for all his help More
by ZAIRAMONDRAGON
Verified CustomerEmployees Worked With
December 17, 2022
When I called to make my appointment I was greeted with a friendly service person who informed me that I did not need to worry about me trying to find a time to bring my truck in, they would come to my house friendly service person who informed me that I did not need to worry about me trying to find a time to bring my truck in, they would come to my house and pick it up and then bring it back to me AWESOME!!! More
by JKOSELKA2000
Employees Worked With
unfortunately I for got her name
December 16, 2022
Thank you for the loaner car when my truck was in for repair. The check engine lite is back on again (4th time),it has been almost a week since it has been in the shop. The cold weather was going to be t repair. The check engine lite is back on again (4th time),it has been almost a week since it has been in the shop. The cold weather was going to be the test. It failed, I have very poor heat again, temp gauge beardly moves oil temp. will not go over 145 degrees. I will bring it back in on Monday the 19. More
by CLARK.NIKKI1
Employees Worked With
Steve Donovan
December 15, 2022
The service was absolutely AMAZING! !! My advisor Joey Anderson was superior. He communicated every step of the way about my vehicle and what was happening. I was so impressed by my te !! My advisor Joey Anderson was superior. He communicated every step of the way about my vehicle and what was happening. I was so impressed by my tech "Sweet" I received a video message which was not only so cool but very impressive. This was my first time to Hawk Ford and I will most definitely be back. More
by Kelly Disera
Employees Worked With
December 15, 2022
Excellent and prompt service stopping in without an appointment for low tire air pressure with no charge. Several days later, with appointment for a checkup before winter, my car was in good shape. appointment for low tire air pressure with no charge. Several days later, with appointment for a checkup before winter, my car was in good shape. Again there was no charge for 41 minutes time for labor. I am very pleased with the friendly, prompt service at HAWK FORD!! More
by JOY.LARSON
Employees Worked With
December 15, 2022
Everyone was extremely professional. The process in the vehicle purchase was fast and easy. This is the 2nd vehicle that I have purchased, and I'm extremely satisfied with their customer The process in the vehicle purchase was fast and easy. This is the 2nd vehicle that I have purchased, and I'm extremely satisfied with their customer service including the service department. More
by SGUUTILITIESINC
Employees Worked With
Alex
December 15, 2022
My experience in buying a new car was made simple and easy. Everyone I met with was personal and professional. I definitely recommend! easy. Everyone I met with was personal and professional. I definitely recommend! More
by MATT.SEAQUIST
December 13, 2022
Service department is always very welcoming they are accommodating and they will go above and beyond to make sure everything is in good working condition. accommodating and they will go above and beyond to make sure everything is in good working condition. More
by REZURII99
Employees Worked With
I can’t not remember his name specifically but I will commend all of Service for doing a good job.
December 10, 2022
The staff @ Hawk Ford is AWESOME. Steve the service advisor is the nicest person and very knowledgeable, if he doesn't know he will get you the right answer the 1st time.. Steve the service advisor is the nicest person and very knowledgeable, if he doesn't know he will get you the right answer the 1st time.. More
by DHORNIK
Employees Worked With
Steve Donovan
