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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,788 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,788 reviews

May 04, 2022

Looked at my car in a timely manner, and spoke with me in detail about delays regarding required parts. Worked with me to repair what could be done at that point and has kept me in the loop about ETA for re More

by CHACH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 03, 2022

The front desk and the mechanical team in the back did an excellent job with my vehicle. The facilities are tremendous, and the service is excellent. 5-stars. Sales rep stopped by to say hello. More

by DVICKERY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

May 03, 2022

I purchased a used vehicle from Hawk Ford recently, I would say this experience was the smoothest and most efficient auto purchase I have ever made. The sales rep (Kirk) and the sales manager (Andrew) w More

by HILDEBRANDMJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Thank you for your business, we appreciate you as a Hawk customer!

May 03, 2022

Steve Staub, service manager did a great job getting my requests handled. I was in and out of the service department quickly and was very satisfied. More

by RDLIFTMAN63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, we're happy to hear you had such a positive experience with our team! If there is anything else we can do to assist you, please let us know! Take care! Thank you for your business, we appreciate you as a Hawk customer!

May 03, 2022

Really great service and everything went well and fast. communication was great really nice people. More

by KARLAV9658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Thank you again for your business, we appreciate you as a Hawk customer! Take care!

May 03, 2022

Everything was perfect and awesome service and really nice people. They work really well fast work also. More

by KARLAV9658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Thank you again for your business, we appreciate you as a Hawk customer! Take care!

May 03, 2022

Fast and easy car buying experience. I would buy another vehicle from this dealership again when in need of another vehicle More

by Ramracing73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim pascente, Paul Kalamaris, Andrew Munson
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for your kind words and congratulations on your new vehicle! Thank you again for your business, we appreciate you as a Hawk customer! Take care!

May 02, 2022

Angel A. Salesman & Oli went above and beyond to find a car that would fit my handicap needs. I'm satisfied! I can now get in and out of the car easily! More

by DEBRADUCKINS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Aguilar and Oli, Andrew Munson
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

May 02, 2022

AAA - Very good staff . Talented and with very good follow up. Courteous and professional team More

by CDF2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 02, 2022

They are always friendly and do an amazing job working on vehicles. They take pride in their customers. More

by COPPACARRISSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you so much for your positive comments about Hawk Ford of St. Charles! Thank you again for your business, we appreciate you as a Hawk customer! Take care!

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