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Hawk Ford of St. Charles
St. Charles, IL
2,788 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,788 reviews
May 04, 2022
Looked at my car in a timely manner, and spoke with me in detail about delays regarding required parts. Worked with me to repair what could be done at that point and has kept me in the loop about ETA for re detail about delays regarding required parts. Worked with me to repair what could be done at that point and has kept me in the loop about ETA for remaining parts that were ordered. I understood what was broken, why it needed replacing, and was treated well the entire time. They even went above and beyond to take me back to work when I dropped off the car. More
by CHACH1
Verified CustomerEmployees Worked With
May 03, 2022
The front desk and the mechanical team in the back did an excellent job with my vehicle. The facilities are tremendous, and the service is excellent. 5-stars. Sales rep stopped by to say hello. excellent job with my vehicle. The facilities are tremendous, and the service is excellent. 5-stars. Sales rep stopped by to say hello. More
by DVICKERY0
Employees Worked With
May 03, 2022
I purchased a used vehicle from Hawk Ford recently, I would say this experience was the smoothest and most efficient auto purchase I have ever made. The sales rep (Kirk) and the sales manager (Andrew) w would say this experience was the smoothest and most efficient auto purchase I have ever made. The sales rep (Kirk) and the sales manager (Andrew) were both easy to work with and I did not experience any of the typical challenges, sales techniques, or obstacles that often accompany the purchase of a vehicle. I feel that I got a fair deal and so far the car has been great. More
by HILDEBRANDMJ
Employees Worked With
May 03, 2022
Steve Staub, service manager did a great job getting my requests handled. I was in and out of the service department quickly and was very satisfied. requests handled. I was in and out of the service department quickly and was very satisfied. More
by RDLIFTMAN63
Employees Worked With
May 03, 2022
Really great service and everything went well and fast. communication was great really nice people. communication was great really nice people. More
by KARLAV9658
May 03, 2022
Everything was perfect and awesome service and really nice people. They work really well fast work also. nice people. They work really well fast work also. More
by KARLAV9658
May 03, 2022
Fast and easy car buying experience. I would buy another vehicle from this dealership again when in need of another vehicle I would buy another vehicle from this dealership again when in need of another vehicle More
by Ramracing73
Employees Worked With
Other Employees :
Jim pascente, Paul Kalamaris, Andrew Munson
May 02, 2022
Angel A. Salesman & Oli went above and beyond to find a car that would fit my handicap needs. I'm satisfied! I can now get in and out of the car easily! Salesman & Oli went above and beyond to find a car that would fit my handicap needs. I'm satisfied! I can now get in and out of the car easily! More
by DEBRADUCKINS
Employees Worked With
Angel Aguilar and Oli, Andrew Munson
May 02, 2022
AAA - Very good staff . Talented and with very good follow up. Courteous and professional team Talented and with very good follow up. Courteous and professional team More
by CDF2
Employees Worked With
May 02, 2022
They are always friendly and do an amazing job working on vehicles. They take pride in their customers. vehicles. They take pride in their customers. More
by COPPACARRISSA
Employees Worked With
