Hawk Ford of St. Charles

Steve Staub professionally represented Hawk Ford dealership and the excellent service done to restore my 2010 Ford Fusion to its best condition. I’m glad I chose to have my damaged car towed 20 mile dealership and the excellent service done to restore my 2010 Ford Fusion to its best condition. I’m glad I chose to have my damaged car towed 20 miles to my dealer Hawk Ford for extensive service work. Steve expertly managed the ordering of wheel parts and tire replacements with great success. He called me at home each day to update on delivery and inspections in preparation for the vital work to be done for getting my car safely mobile again. It was much appreciated to receive Steve’s considerable expertise as he answered my questions, advised about the damage to be repaired, checked various dealers and followed ordering protocol, kept me informed at the highest level of customer communications. As I live far beyond easy walking distance, Steve arranged for his associate Wayne to safely pick me up from home and bring me to Hawk Ford upon completing the car repairs. Thank you, Steve!! Many thanks for your courtesy, Wayne!! I’m thankful to have my Ford Fusion back in great shape!!!!! More

Steve at Hawk Ford provided me with great customer service & made sure I was 100% satisfied with the work being done. Don’t hesitate to do business here! service & made sure I was 100% satisfied with the work being done. Don’t hesitate to do business here! More

Looked at my car in a timely manner, and spoke with me in detail about delays regarding required parts. Worked with me to repair what could be done at that point and has kept me in the loop about ETA for re detail about delays regarding required parts. Worked with me to repair what could be done at that point and has kept me in the loop about ETA for remaining parts that were ordered. I understood what was broken, why it needed replacing, and was treated well the entire time. They even went above and beyond to take me back to work when I dropped off the car. More

Fast and easy car buying experience. I would buy another vehicle from this dealership again when in need of another vehicle I would buy another vehicle from this dealership again when in need of another vehicle More

Everything was perfect and awesome service and really nice people. They work really well fast work also. nice people. They work really well fast work also. More

Really great service and everything went well and fast. communication was great really nice people. communication was great really nice people. More

I purchased a used vehicle from Hawk Ford recently, I would say this experience was the smoothest and most efficient auto purchase I have ever made. The sales rep (Kirk) and the sales manager (Andrew) w would say this experience was the smoothest and most efficient auto purchase I have ever made. The sales rep (Kirk) and the sales manager (Andrew) were both easy to work with and I did not experience any of the typical challenges, sales techniques, or obstacles that often accompany the purchase of a vehicle. I feel that I got a fair deal and so far the car has been great. More

Steve Staub, service manager did a great job getting my requests handled. I was in and out of the service department quickly and was very satisfied. requests handled. I was in and out of the service department quickly and was very satisfied. More

The front desk and the mechanical team in the back did an excellent job with my vehicle. The facilities are tremendous, and the service is excellent. 5-stars. Sales rep stopped by to say hello. excellent job with my vehicle. The facilities are tremendous, and the service is excellent. 5-stars. Sales rep stopped by to say hello. More