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Hawk Ford of St. Charles
St. Charles, IL
2,796 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,796 reviews
Verified Customer
April 01, 2022
I was greeted with kind words and my car was worked on immediately. My experience was positive and I left knowing my car was well taken care of. immediately. My experience was positive and I left knowing my car was well taken care of. More
by NORGAARDKRISSY
Employees Worked With
April 01, 2022
Kirk was great. Dealership was straight forward and easy to work with and followed up after the sale several times. Dealership was straight forward and easy to work with and followed up after the sale several times. More
by HELO.728
April 01, 2022
I had a wonderful experience with Sales Manager, Andrew Kreatsoulas, at Hawk Ford > during the purchase of our new pre-owned 2019 Ford Transit. The transaction was quick & seamless. Kreatsoulas, at Hawk Ford > during the purchase of our new pre-owned 2019 Ford Transit. The transaction was quick & seamless. More
by RICHB7
March 31, 2022
They take care of there customers. I have had a great experience purchasing a vehicle here. I have had a great experience purchasing a vehicle here. More
by TOOLEY5_99
Employees Worked With
March 31, 2022
Jeff R was knowledgeable of the vehicle as well as the sales process. We felt welcomed coming into the store and so far are happy with the car sales process. We felt welcomed coming into the store and so far are happy with the car More
by JPAGE4653
March 31, 2022
I had a wonderful experience working with my sales associate Kirk Brown who helped me with a Maverick truck order. The process was was hassle free and enjoyable and I was kept in the loop from order d associate Kirk Brown who helped me with a Maverick truck order. The process was was hassle free and enjoyable and I was kept in the loop from order date to delivery. Andy in the finance department was equally a pleasure to work with. I highly recommend working with this dealership for a new car purchase or special order and working with Kirk to get your needs met in the upmost professional manor. I look forward to dealing with the service department for all my maintenance needs Thanks to all at Hawk Ford of St. Charles! More
by Buck
March 30, 2022
The service center and Hawk Ford is good. I do not have any issues with their service. I did not want to have a high cost repair, but I realize the labor involved. My recommendation for re I do not have any issues with their service. I did not want to have a high cost repair, but I realize the labor involved. My recommendation for repairs that are in the shop for multiple days, that the car would get returned detailed inside and out. A basic detail and cleaning would be great. My outside was washed which I appreciate. The little thinks go a long way. More
by Chris
Employees Worked With
Patrick Hertel
March 28, 2022
The attention you received from the service department is top notch. I walked in the door upset about my vehicle and left with a huge smile. top notch. I walked in the door upset about my vehicle and left with a huge smile. More
by B_BERG75
