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Hawk Ford of St. Charles
St. Charles, IL
2,796 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,796 reviews
March 20, 2022
Made an apt for recall. I had arranged for help-turning my friends day upside down to get my car there since you don’t seem to have any loaners. Not sure how that’s possib I had arranged for help-turning my friends day upside down to get my car there since you don’t seem to have any loaners. Not sure how that’s possible since I saw one on the road not a day later with your name all over it?!???? Only found out after I arrived that my part wasn’t there. Made 2nd appt to try again to fix recall, I arrived and found that mechanic screwed up and didn’t rotate the tires per the recall so I had to sit there for about 40 mins waiting. My ride had left so I was stuck. Not happy. Would have a hard time recommending a place that is so disorganized and can’t even provide a loaner car for a recall. Pretty poor customer service More
by erinlanedavis
Verified CustomerEmployees Worked With
Not sure. Young guy that was overall pleasant
March 19, 2022
Monique was excellent, she saved me a lot of money on a very expensive repair. I enjoyed the shuttle service. Thanks for making a very unexpected repair manageable. very expensive repair. I enjoyed the shuttle service. Thanks for making a very unexpected repair manageable. More
by Aruff
Employees Worked With
Monique
March 19, 2022
Professional, honest and did good job following up and keeping us informed all along the way keeping us informed all along the way More
by RLORIA0
March 18, 2022
Dealing with the Sales people was very nice and very helpful process was easy from beginning to end. helpful process was easy from beginning to end. More
by NRWOLFDEN
March 17, 2022
Jeff was very helpful in purchasing both our F-150 and our Bronco Sport, as was Andrew. They were accommodating to what we were looking for and offered suggestions when needed. our Bronco Sport, as was Andrew. They were accommodating to what we were looking for and offered suggestions when needed. More
by IGG2406391
March 17, 2022
They took care of me and got the car done in a timely manner. Was satisfied with the service. manner. Was satisfied with the service. More
by minker143
Employees Worked With
March 17, 2022
Went in for brake inspection. Very courteous and professional staff at the quick service area. Came back told me I did not need anything yet. No charge! Trust them Very courteous and professional staff at the quick service area. Came back told me I did not need anything yet. No charge! Trust them More
by BOBBENES1
Employees Worked With
Counter people at Quick service
March 17, 2022
It was very good service the and I will bring my car back again y did a good job again y did a good job More
by MICHAELNEWSON56
