Hawk Ford of St. Charles

Called to see if they had the 2021 Mach e GT to test drive as we were going to buy one soon. This place is almost an hour away and needed to ensure it was available. They said yes, however, I got there, drive as we were going to buy one soon. This place is almost an hour away and needed to ensure it was available. They said yes, however, I got there, they said they would not let me test drive it as it was in the sales floor and didn’t want people to put miles on it. Would’ve been great to know before I made the drive for nothing. They also marked up $10k when other dealerships only did 3.5% which should’ve been closed to $3k. So I let them know why I was there, they didn’t care, so I went to Libertyville and bought it there instead. Scammers and time wasters. Fyi, I love my new Mach E GT just don’t go here for it. More

Kirk and Andrew were excellent, helpful and courteous during the entire process. When I am in the market for another new vehicle I will definitely be coming back to Hawk to see what's available. during the entire process. When I am in the market for another new vehicle I will definitely be coming back to Hawk to see what's available. More

The service center was very helpful and polite. They let me walk around and browse the showroom floor. It was a nice experience a d did not take long. me walk around and browse the showroom floor. It was a nice experience a d did not take long. More

Jeff Reckards and Andrew Kreatsoulas made this car buying experience the best I’ve ever had. I was hesitant on moving forward with the purchase but they worked with me and made me feel very confident on my n experience the best I’ve ever had. I was hesitant on moving forward with the purchase but they worked with me and made me feel very confident on my new purchase. Words can’t describe on how happy I am with my new F-150 and the awesome deal I got at Hawk Ford. A big thanks again to Jeff and Andrew! More

Steve is very helpful and always looking for ways to make the visit time effective. I like that when you make an appointment things get done and taken care of. I will buy my next truck from Hawk Ford because the visit time effective. I like that when you make an appointment things get done and taken care of. I will buy my next truck from Hawk Ford because the service that Steve provides and the team is great! More

Steve has been great to work with. I’ve recently had some issues come up and he’s been very informative and helpful in getting the issues resolved. some issues come up and he’s been very informative and helpful in getting the issues resolved. More

Everyone was friendly and helpful. The service was completed right on time - no long waits or delays. The waiting area was comfortable and clean. The staff kept me up to date on the progress of the se completed right on time - no long waits or delays. The waiting area was comfortable and clean. The staff kept me up to date on the progress of the service. Overall, very pleased. More

No pressure I really appreciated that immensely and gave me space to think things through gave me space to think things through More

I had my Oil changed so I really did not have any contact with the service people. I had contact with the Receptionist, and she was very friendly and helpful. with the service people. I had contact with the Receptionist, and she was very friendly and helpful. More

The girl working and Coordinating vehicles with technicians is the best. She knows her job she treats people courteous. technicians is the best. She knows her job she treats people courteous. More