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Hawk Ford of St. Charles
St. Charles, IL
2,806 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,806 reviews
December 21, 2021
Everyone I worked with was 5-star. It was quick, easy, fair and friendly. I would recommend this dealership to friends and family. fair and friendly. I would recommend this dealership to friends and family. More
by GALLIENC
Verified Customer
December 18, 2021
Called and booked an appointment and was told it would be about 1 hour. It was exactly 1 hour and no other services were required. Everyone was pleasant to deal with. about 1 hour. It was exactly 1 hour and no other services were required. Everyone was pleasant to deal with. More
by NANCYCOS55
Employees Worked With
Patrick Hertel
December 18, 2021
Great service and very friendly. Felt comfortable with entire team and beloved price of is very competitive. entire team and beloved price of is very competitive. More
by nutman43
December 17, 2021
They fixed the problem that i had for about a year that i was trying to get fixed from the dealer in northern Wi.In just a few hours and with a smile. i was trying to get fixed from the dealer in northern Wi.In just a few hours and with a smile. More
by VBHAWLININC
Employees Worked With
December 16, 2021
Purchased several trucks and cars from them Sales & service when needed is really good. Only bad thing is there Quick Lube is really slow there is nothing quick about them at all and service writers no service when needed is really good. Only bad thing is there Quick Lube is really slow there is nothing quick about them at all and service writers not very freindly !!!! Usually 1-2 hours to change the oil??????? More
by ART.GUEST
Employees Worked With
Patrick Hertel, Andrew Munson
December 16, 2021
Professional! Friendly! Excellent service! Terrific people skills! Steve and the young lady assisting me are both knowledgable regarding Ford products. I NEVER take my Explorer to another dealership. people skills! Steve and the young lady assisting me are both knowledgable regarding Ford products. I NEVER take my Explorer to another dealership. 👍 To Hawk! More
by CGEISEN
Employees Worked With
December 16, 2021
Service was excellent. Came in for oil change and check up. All went well. Loved the young Lady that waited on me. Sorry don’t know her name. up. All went well. Loved the young Lady that waited on me. Sorry don’t know her name. More
by MRRARE427
Employees Worked With
Young Lady behind service desk at oil change
December 15, 2021
Steve was awesome. He communicated and kept me informed as to what was going on numerous times. as to what was going on numerous times. More
by HATCHMASTERS3
Employees Worked With
December 15, 2021
Professional and Impeccable Service .. definitely will recommend Hawk Ford To Others Who Need Their Car Serviced recommend Hawk Ford To Others Who Need Their Car Serviced More
by kaljcl
