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Hawk Ford of St. Charles
St. Charles, IL
2,806 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,806 reviews
December 08, 2021
great work always friendly and nice to work with service center is clean and organized thanks center is clean and organized thanks More
by HARRISONGARY
Verified CustomerEmployees Worked With
December 08, 2021
I purchased my first Super Duty from Zimmerman Ford (same location) and now my second from Hawk Ford of St. Charles. I worked with Kirk Brown over the course of a week. He was very responsible, supportive, t location) and now my second from Hawk Ford of St. Charles. I worked with Kirk Brown over the course of a week. He was very responsible, supportive, transparent and never aggressive. I would highly recommend him. Chris Krueger was also very helpful, open and transparent on the answers to my questions. More
by MEADOWSKR
December 08, 2021
Very good service Nice people I recommend this dealership Thank you for everything i’m very happy with my new truck F150 2021 Thank you for everything i’m very happy with my new truck F150 2021 More
by JAIMECUAUTLI
December 06, 2021
Steve from service did a great job with the repair on my truck and keeping me informed. truck and keeping me informed. More
by DKUNZER
December 06, 2021
I requested the Works package done on my F150, they didn’t check the wiper blades which need to be replaced, they didn’t check the air filters which both need to be desperately replaced. If you can’t r didn’t check the wiper blades which need to be replaced, they didn’t check the air filters which both need to be desperately replaced. If you can’t rely on them to do the small things when changing the oil how can you expect them or trust them to do the right thing on the major repairs. When requesting service for a malfunctioning hood latch sensor. Was told I needed to leave the truck there and they did not provide loaners. And this was on a Friday afternoon, and they don’t have service people working over the weekend. So I guess I was supposed to leave my truck there for the whole weekend for somebody may be to look at it on Monday. I went to the parts counter spent $106 for a new hood latch took me five minutes to replace myself. Problem solved. The new sensor works perfectly, no more alarm going off More
by T
Employees Worked With
unknown
December 04, 2021
Steve in the Service Dept is top notch! He kept me well informed on the status of my vehicle. He went out of his way to make sure I was happy. Excellent experience! informed on the status of my vehicle. He went out of his way to make sure I was happy. Excellent experience! More
by JR
Employees Worked With
December 03, 2021
The group has always been very professional and willing to help out in anyway they can. to help out in anyway they can. More
by MESTEWART0
