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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
2,806 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,806 reviews

November 28, 2021

great service. i did not need appointment to look for the vehicle in their lot. More

by Paxifixa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i do not recall the sales name.
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Nov 29, 2021 -

Hawk Ford of St. Charles responded

Thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this!

November 26, 2021

Team of professionals that takes great care of your vehicle while minimizing the inconvenience of any service event. More

by LA.DEMME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter
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Nov 26, 2021 -

Hawk Ford of St. Charles responded

Thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 25, 2021

Hawk kept me informed on parts arriving and Steve was very professional and provide loaner car. More

by RKOEBELE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2021 -

Hawk Ford of St. Charles responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

November 23, 2021

Service guy did very well. Telephone appointment not as good. Could have just come no appointments needed. Days wasted but once there ok More

by DENNIS75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
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Nov 26, 2021 -

Hawk Ford of St. Charles responded

Thanks so much for the high star rating! Your satisfaction means a lot to us, and we truly appreciate you choosing Hawk Ford of St. Charles for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 23, 2021

Good service and communication regarding the work the vehicle required. Vehicle was completed as promised More

by Mikeb2302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2021 -

Hawk Ford of St. Charles responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! And thanks again for your business! Take care!

November 19, 2021

Me encanto la compra y el servició también. Pero más me gusto la troca. Gracias More

by SONIA789MARTINEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Reckards
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November 19, 2021

Bought my Ford from Hawk back in 2013. They are the only shop who has ever worked on it. Very thorough, very friendly, and fair priced. Wouldn’t take it anywhere else. More

by JESCREEDEN
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
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Nov 23, 2021 -

Hawk Ford of St. Charles responded

Your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

November 17, 2021

parts and service do a outstanding job guys are friendly and knowledgeable great to deal with More

by HARRISONGARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Roby, Scott Cheperka, Juan Guerrero
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Nov 23, 2021 -

Hawk Ford of St. Charles responded

Thank you for taking the time to notice our efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

November 17, 2021

The staff were friendly and knowledgeable, and made the whole experience very very very easy. More

by TODD_MCCOLLISTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Charter
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Nov 23, 2021 -

Hawk Ford of St. Charles responded

We're pleased to hear everything was completed to your satisfaction! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

November 17, 2021

I took my truck for a checking engine light they gave me a diagnostic right away.Steve was very helpful and polite More

by JVELAS120368
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

Hawk Ford of St. Charles responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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