Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hawk Ford of St. Charles
St. Charles, IL
2,813 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,813 reviews
July 13, 2021
Thank you to Steve in parts & service. He gave us options, laid out a time line of when parts would be in, and when service would be complete. Very satisfied with service at Hawk Ford in Saint Charle options, laid out a time line of when parts would be in, and when service would be complete. Very satisfied with service at Hawk Ford in Saint Charles. More
by TOMBUTLER59
Verified CustomerEmployees Worked With
July 10, 2021
Kirk was attentive and knowledgeable. He was well versed in all of the cars. The process was smooth and easy. I would buy another car from Hawk Ford. in all of the cars. The process was smooth and easy. I would buy another car from Hawk Ford. More
by MTHIELEMANN24
July 09, 2021
Generally quick and efficient. Honest service department. Quick lane needs to expand to keep up with demand in the area. Good location in the community. Quick lane needs to expand to keep up with demand in the area. Good location in the community. More
by JFZAKOSE
Employees Worked With
Zack Innocanti
July 09, 2021
Steve and Scott were great! I did not have to worry about price gouging. Steve is very personable and helpful. Scott took the time to explain phone features on my Ford Edge about price gouging. Steve is very personable and helpful. Scott took the time to explain phone features on my Ford Edge More
by nitakwitkowski
July 08, 2021
excellent service was very fast change rear brakes and rotors, oil change, replace battery, air and cabin filters in a couple of hours I did have to set there half a day. rotors, oil change, replace battery, air and cabin filters in a couple of hours I did have to set there half a day. More
by TH6200
Employees Worked With
Patrick Hertel
July 07, 2021
I bought a Ford F250. Christina Collazo and Chris Krueger were very helpful with answering all my questions and concerns. I will recommend this dealer ship. Krueger were very helpful with answering all my questions and concerns. I will recommend this dealer ship. More
by JROBERTS20
July 07, 2021
Very nice people to do business with. I did most of the negotiation over the phone with Lena and Sara. I only spent 1 hour in the dealership to do the paper work; grab the key and enjoy the rider. Thanks t negotiation over the phone with Lena and Sara. I only spent 1 hour in the dealership to do the paper work; grab the key and enjoy the rider. Thanks to all of the Hawk Ford of St.Charles team :-) More
by Yashar
July 07, 2021
Hawk Ford St Charles always great with auto maintenance and customer service. Car serviced as requested and on time. Thank you for the quality you provide. and customer service. Car serviced as requested and on time. Thank you for the quality you provide. More
by SD
