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Hawk Ford of St. Charles
St. Charles, IL
2,767 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,767 reviews
April 21, 2021
We have purchased our previous autos from Hawk and have always received excellent service. Our salesman was very knowledgeable and helpful. Very welcoming experience!! Thanks always received excellent service. Our salesman was very knowledgeable and helpful. Very welcoming experience!! Thanks More
by TQCHAR74@comcast.net
Verified Customer
April 19, 2021
Can’t say enjoy about the porter Pierre. Simple things like waiting to make sure I got into my garage without asking him to. Thanks! like waiting to make sure I got into my garage without asking him to. Thanks! More
by TDOYLE1204
Employees Worked With
Pierre, porter., Scott Cheperka
April 15, 2021
I thoroughly enjoy and appreciate the service department at Hawk Ford. Scott and Steve are great, as are the Technicians who work on my car! at Hawk Ford. Scott and Steve are great, as are the Technicians who work on my car! More
by opasuzy
April 15, 2021
The advisor Kyle Johansmeyer handled the replacement of our air-conditioning compressor covered under our Ford extended "Premium Care" warranty policy for our 2016 Mustang very well. However, Ford corporat our air-conditioning compressor covered under our Ford extended "Premium Care" warranty policy for our 2016 Mustang very well. However, Ford corporate's process/policy in requiring a review of the repair and associated coverage was a bit cumbersome. However Kyle provided a loaner vehicle which minimized the inconvenience. More
by CZITNY
Employees Worked With
Kyle Johansmeyer
April 14, 2021
I enjoyed working with Steve during the repair of my RV. He worked with my extended warranty company and kept me posted on the progress of the repairs. I would recommend Hawk Ford's Commercial Truck serv He worked with my extended warranty company and kept me posted on the progress of the repairs. I would recommend Hawk Ford's Commercial Truck service center to anyone who needs help with mechanical repairs. More
by SHENKE
Employees Worked With
Steve Kershaw
April 12, 2021
Hawk Ford has great techs. The front end guys are very helpful and polite. Thanks for your great service. I would recomend Hawk For to anyone who wants quality service helpful and polite. Thanks for your great service. I would recomend Hawk For to anyone who wants quality service More
by kevinandkim
Employees Worked With
Patrick Hertel, Zack Innocanti
April 12, 2021
A great car buying experience. Worked with Kirk Brown salesperson. Test drive to sale to financing took a total of three hours. Smoothest car buying we have ever experienced. Kirk made sure we were able salesperson. Test drive to sale to financing took a total of three hours. Smoothest car buying we have ever experienced. Kirk made sure we were able to take advantage of all of the available Ford incentives More
by GRANT856
April 12, 2021
Very professional and low pressure price negotiation. Everyone was friendly and accommodating for all the questions and assurances that the car history was well understood. Everyone was friendly and accommodating for all the questions and assurances that the car history was well understood. More
by GREGDEGNAN
Employees Worked With
Marty
April 11, 2021
Very timely, took care of the recall on my 2018 Ford Explorer Sport. Technication did a great and clean job, delivered as promised. Love Hawk Ford Explorer Sport. Technication did a great and clean job, delivered as promised. Love Hawk Ford More
by BILLEE810
Employees Worked With
Scott Cheperka
April 09, 2021
We had the pleasure of working with Nikko Ponce in the Sales Department. He helped us find the new Edge we wanted, worked with us to make a deal fair to all parties, and was very personable. The next w Sales Department. He helped us find the new Edge we wanted, worked with us to make a deal fair to all parties, and was very personable. The next week we needed to replace another vehicle and we went back to see Nikko for the same great sales. Memorable experience. More
by GREBDEWS
Employees Worked With
Nikko Ponce
