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Hawk Ford of St. Charles
St. Charles, IL
2,761 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,761 reviews
October 29, 2020
Quick, Friendly and Accurate Service - Thanks!I Quick, Friendly and Accurate Service - Thanks! I appreciate the response time in getting me in on a walk-in basis. While it was just having a new ke Quick, Friendly and Accurate Service - Thanks! I appreciate the response time in getting me in on a walk-in basis. While it was just having a new key made - I was treated kindly. They even washed my truck! More
by MNELSON7408
Verified CustomerEmployees Worked With
October 28, 2020
Great experience! All personnel were very attentive and knowledgeable. Very fair treatment. Everything I’d expect from a respectable place if business. I would definitely recommend this dealership. knowledgeable. Very fair treatment. Everything I’d expect from a respectable place if business. I would definitely recommend this dealership. More
by KOLLINPEARSON
October 28, 2020
Steve accepted my car , got back to me promptly. Fixed my car to my satisfaction. And in a timely manner. I was very happy to get my car back. And he let me know the next action to take to keep my car runnin car to my satisfaction. And in a timely manner. I was very happy to get my car back. And he let me know the next action to take to keep my car running properly. More
by PTOSO
Employees Worked With
October 28, 2020
Dealership staff was great. Really took care of us. Chris and Kirk are the bomb!!!!! The finance guy, Andy, was also great. He explained everything about the paperwork and warranty. Thank you Haw Chris and Kirk are the bomb!!!!! The finance guy, Andy, was also great. He explained everything about the paperwork and warranty. Thank you Hawk Ford! More
by JDCHROBAK
October 27, 2020
I trust Hawk Ford and their team. Based on my past experience with Hawk Ford I feel comfortable with their work and recommendations. Excellent and timely service. experience with Hawk Ford I feel comfortable with their work and recommendations. Excellent and timely service. More
by LAUALI
Employees Worked With
October 26, 2020
They did not fix the problem. We asked them to change the brake rotors because they were warped and damaged. A hawk Ford did was grind them down and slap them back on. brake rotors because they were warped and damaged. A hawk Ford did was grind them down and slap them back on. More
by PGIESLE
Employees Worked With
October 23, 2020
The best car purchase experience in all of fox valley. Have bought 11 cars (work and personal) in the last 5 years. I can not wait to by the next one from Chris at Hawk Ford.... Have bought 11 cars (work and personal) in the last 5 years. I can not wait to by the next one from Chris at Hawk Ford.... More
by RHAYES6
October 22, 2020
I followed Kirk Brown here many years ago......because I trust him.....and thereby Hawk Ford. Steve and Steve in the service department have always done what is best for ME when making decisions about what trust him.....and thereby Hawk Ford. Steve and Steve in the service department have always done what is best for ME when making decisions about what work needs to be done on our vehicles, And the quality of service work is the best! Rich Brennan More
by DIVEBRENNAN
October 21, 2020
eric our salesperson was great.He was going all out to eric our salesperson was great. He was going all out to get what my husband wanted. The right truck size color and the service all the way around wa eric our salesperson was great. He was going all out to get what my husband wanted. The right truck size color and the service all the way around was great More
by BLUEMISTB2
