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Hawk Ford of St. Charles
St. Charles, IL
2,847 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,847 reviews
September 16, 2020
Not an unpleasant experience. Not sure why it takes so long to buy a truck. Also was not happy with difficulty to pay for a new vehicle. Almost made me reconsider buying from this dealer long to buy a truck. Also was not happy with difficulty to pay for a new vehicle. Almost made me reconsider buying from this dealer More
by Morpheuswgc
Verified Customer
September 14, 2020
Sam is the best, gives you information I can trust. As always work done quickly with the professionalism I expect. Will continue having Zimmerman FORD (HAWK)do all my work always work done quickly with the professionalism I expect. Will continue having Zimmerman FORD (HAWK)do all my work More
by GOLDENS3
September 14, 2020
Both Steve’s follow up excellent service There is no waiting when your vehicle is dropped off no waiting when your vehicle is picked up purchased both vehicles at your dealership in February nothing but waiting when your vehicle is dropped off no waiting when your vehicle is picked up purchased both vehicles at your dealership in February nothing but compliments More
by FJKRECICKI
September 14, 2020
I enjoy coming to the Ford Dealership because of how personable and friendly the service department is (specifically both Steves because of my interaction with them). I know that they are reliable and personable and friendly the service department is (specifically both Steves because of my interaction with them). I know that they are reliable and will give me the best service. I trust them with my car and know they are being 100% honest. More
by KMURROWPRICE
September 11, 2020
Steve is great! He’s timely, informative and helpful!. I usually need a loaner vehicle & he usually does accommodate while working around my unpredictable schedule. Thank You 😊 usually need a loaner vehicle & he usually does accommodate while working around my unpredictable schedule. Thank You 😊 More
by LIBBYHOCKER31
Employees Worked With
September 10, 2020
Took the vehicle quickly and all the necessary information to address the scheduled maintenance. I waited for the truck and the whole process was quick and efficient. information to address the scheduled maintenance. I waited for the truck and the whole process was quick and efficient. More
by DENNISV45
Employees Worked With
Service Department
September 10, 2020
Great customer service! The team got the vehicle in and out in a timely manner. The ride to and from was appreciated. Great job! The vehicle was repaired and is safe out in a timely manner. The ride to and from was appreciated. Great job! The vehicle was repaired and is safe More
by Jennifersav
Employees Worked With
Patrick Hertel, Zack Innocanti
September 09, 2020
Every time I go there I have to remind them the details of my vehicle, and it’s always a different price and I order the works every time. they always forget the def and to check the fluids. of my vehicle, and it’s always a different price and I order the works every time. they always forget the def and to check the fluids. More
by GERALDCULP
Employees Worked With
Not sure
September 08, 2020
They did a great job fixing my moonroof It took longer than expected but very happy with the work. My extended warranty came it handy. than expected but very happy with the work. My extended warranty came it handy. More
by jgriff1281
Employees Worked With
September 08, 2020
To whom it may concern My name is Maria Mercado we To whom it may concern My name is Maria Mercado we purchased a vehicle from Nisan. Ben the sale person did a great job to hep us to got a great Ca To whom it may concern My name is Maria Mercado we purchased a vehicle from Nisan. Ben the sale person did a great job to hep us to got a great Car More
by MARIA.MERCADO
Employees Worked With
Ben
