Hawk Ford of St. Charles

Really Glad Quick Lane is Back! I called and Dinah gave me an accurate wait time. I adjusted my afternoon chores and when I arrived my car was up on a lift within minutes. Patrick I called and Dinah gave me an accurate wait time. I adjusted my afternoon chores and when I arrived my car was up on a lift within minutes. Patrick took care of the paperwork. Both were friendly and knowledgeable. More

Review I appreciate the fine service given by Quick Lane intake staff and mechanics. They are up front about wait time and are accurate about their estimat I appreciate the fine service given by Quick Lane intake staff and mechanics. They are up front about wait time and are accurate about their estimate as to how long service will be. More

Diligent and professional. I had a problem with the brake pedal going down and they took me in right a way. Steve provided a loaner and kept me up to date daily as they tried to I had a problem with the brake pedal going down and they took me in right a way. Steve provided a loaner and kept me up to date daily as they tried to duplicate and diagnose the problem. More

Getting the car of my dreams I've been on a "hunt" since multiple days for a Mustang. I have had no big expectations - wanted to have a car which is rust- and chip-free, had no me I've been on a "hunt" since multiple days for a Mustang. I have had no big expectations - wanted to have a car which is rust- and chip-free, had no mechanical issues, had little mileage and is cheap. Well...now writing it down, it might seem like a little too much, but still, I would have wanted a car, that I do not needed to bring back for repairs for starters or to replace something I did not generally like. With Dave, our Sales Associate we found the perfect person to introduce us to our new purchase. He was quick to help me out with whatever I needed, had a patience of a labrador when I was taking hours to just get a quote from our insurance company and got all our stuff pretty much on-spot. He was getting us exactly where we wanted to be at exactly when we needed it. And then there was Chris, who did everything in his power to get us the best offer he could - although with little to no credit history, this seemed like an impossible job, he gave us a great deal! My childhood dream came true - to own a Mustang - and it even was done quicker than I hoped for. Thank you very much Hawk Ford St Charles! More

All Good Steve has always been very helpful and professional. His input to helping me make informed decisions is always totally reliable and informed. I shou Steve has always been very helpful and professional. His input to helping me make informed decisions is always totally reliable and informed. I should recommend him to anyone. More

Impressive showroom Even if you’re not looking to buy new or used Car. I recommend going there just to look at the awesome showroom! As far as our experience that we had Even if you’re not looking to buy new or used Car. I recommend going there just to look at the awesome showroom! As far as our experience that we had buying a used Explorer was very good, Would definitely recommend this dealership to everyone thanks to Debbie and Jacob! More

Hassle Free Oil Change Glad to have Quick Lane back although I have always gotten excellent service in the main service center as well. I was in and out within 30 minutes, Glad to have Quick Lane back although I have always gotten excellent service in the main service center as well. I was in and out within 30 minutes, they always do a great job. More

recall of airbag I called to schedule my recall for the airbag and they scheduled me and did the job! No problems! Job was done to my satisfaction and in a timely mann I called to schedule my recall for the airbag and they scheduled me and did the job! No problems! Job was done to my satisfaction and in a timely manner. More

Getting horn fixed on my Fiesta Hawk's service center is terrific. Steve got it scheduled & arranged a loaner. Drop off & pick up were very smooth. Great job! Thanks so much. Hawk's service center is terrific. Steve got it scheduled & arranged a loaner. Drop off & pick up were very smooth. Great job! Thanks so much. More