Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
3,305 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
Contact Dealership
View Awards

2525 E Main St

St. Charles, IL

60174

Directions

By Type

Showing 3,305 reviews

September 10, 2026

Fast, professional service with great communication. Nice waiting area with coffee and water, friendly and helpful service advisors More

by MG23
Recommend Dealer
Yes
Print
Sep 11, 2026 -

Hawk Ford of St. Charles responded

Clear communication and efficient service are at the heart of how our service department operates. It’s rewarding to know you found the service on your Mustang professional and fast, and that our waiting area and friendly advisors enhanced your experience. Thank you for the five-star rating.

September 10, 2026

Was kept informed on what was needed. Very professional and friendly Only service center for oil change and recalls More

by BON5MA
Recommend Dealer
Yes
Print
Sep 10, 2026 -

Hawk Ford of St. Charles responded

We’re glad you felt informed every step of the way during the service on your Ford Explorer. Knowing you trust us as your go-to center for oil changes and recalls means a lot to our service team.

September 09, 2026

Honestly, the best customer service I’ve had from any dealer. My service advisor, Yaneli, was super helpful and went above and beyond to make sure my car was good to go. She made sure my third party warr More

by MSLADEK1385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaneli
Print
Sep 09, 2026 -

Hawk Ford of St. Charles responded

Knowing you felt kept informed by our thorough warranty checks and clear updates means a lot to us. Our service team is pleased we could ensure your third party warranty covered everything. We’re glad the service on your Ford Mustang left you with an outstanding experience.

September 08, 2026

Kyle is awesome went above and beyond! Kyle is awesome went above and beyond to find a way to make things right with back to back problems he was extremely polite we would recommend hawk x More

by corbinlucas79
Recommend Dealer
Yes
Employees Worked With
Kyle
Print
Sep 09, 2026 -

Hawk Ford of St. Charles responded

Knowing that our service team went above and beyond to resolve your Ford Explorer’s issues is rewarding. Your recommendation and recognition of our professionalism mean a great deal to us.

September 08, 2026

Quick and easy Was in and out in a reasonable time There was no pressure . More

by Vsjones99
Recommend Dealer
Yes
Employees Worked With
Multiple people
Print
Sep 09, 2026 -

Hawk Ford of St. Charles responded

Knowing that the service on your Ford F-150 allowed you to be in and out in a reasonable time without feeling pressured is rewarding. We appreciate your five-star rating.

September 08, 2026

I come from Wheaton to use this service center. They are professional and get my oil changes and work done as promised. Josh the service manager is top notch and cares about his clients. More

by Vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 08, 2026 -

Hawk Ford of St. Charles responded

Your Ford Focus is in good hands with our service team. Hearing that Josh’s attentive care and our timely, professional oil changes keep you coming from Wheaton means a lot to us. Thank you for your five-star rating and for trusting our service department with your maintenance needs.

September 08, 2026

Quick response. I love that they pick up and deliver the car since my husband has health issues. More

by JOANNE9
Recommend Dealer
Yes
Print
Sep 08, 2026 -

Hawk Ford of St. Charles responded

Knowing that our pickup and delivery service made things easier for you means a lot to our team. We’re glad we could respond quickly and arrange pickup and delivery for your Ford Expedition.

September 08, 2026

Did a great job performing recalls and required maintenance items. Also it was great having the truck picked up and brought back. More

by MIKE@SMAKTLLC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 08, 2026 -

Hawk Ford of St. Charles responded

Our service department enjoyed handling the recalls and maintenance on your Ford F-350. Hearing that the pickup and delivery process was so convenient means a lot to us.

September 07, 2026

Repairs made in a timely manner. Treated courteously by the staff. Car brought to the front for me. More

by Jawsdance
Recommend Dealer
Yes
Employees Worked With
Jerry Sharif
Print
Sep 07, 2026 -

Hawk Ford of St. Charles responded

Knowing the repairs on your Thunderbird were completed promptly and that our service team provided friendly, respectful care is rewarding. We’re pleased we could bring your car to the front for you.

September 05, 2026

Good. I was serviced promptly, issue was diagnosed correctly and handled efficiently. It was a hassle free experience. More

by RUSSJANDREY
Recommend Dealer
Yes
Employees Worked With
Jerry
Print
Sep 06, 2026 -

Hawk Ford of St. Charles responded

Our team is pleased we could swiftly diagnose and resolve the issue with your Mustang Mach-E. Knowing the service felt hassle free means a lot to us.

1
2
3
4
...
331