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Hawk Ford of St. Charles
St. Charles, IL
3,211 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,211 reviews
June 05, 2026
The service department, specifically the truck center, was very thorough and honest about their findings, and the work to be done. The repairs were made quickly and we had the truck back on the road. Woul was very thorough and honest about their findings, and the work to be done. The repairs were made quickly and we had the truck back on the road. Would highly recommend this service center, and I will definitely be doing business with them going forward. More
by BCOFFLAND
Verified CustomerEmployees Worked With
Phil Mugan
June 04, 2026
Was nice to work with purchasing the car but I am bewildered that I haven't heard from them since. Usually coupons for discount oil changes, 10% off for any maintenance item etc. bewildered that I haven't heard from them since. Usually coupons for discount oil changes, 10% off for any maintenance item etc. More
by Mad At Dealer
Employees Worked With
June 04, 2026
Best Dealer ever. Truck was fixed right the first time. Service team was very professional. Truck was fixed right the first time. Service team was very professional. More
by dwilco2
June 04, 2026
They went above and beyond to get the vehicle that I wanted! I appreciate all of their patience, persistence, and assistance! wanted! I appreciate all of their patience, persistence, and assistance! More
by YELLOWBEANBUG
June 02, 2026
Efficient, honest, and price competitive. Very easy to deal with. Great communication. Even provided a ride to work while working on my truck. Very easy to deal with. Great communication. Even provided a ride to work while working on my truck. More
by MRBEMURPHY
Employees Worked With
June 02, 2026
Jeff did a great job of finding the right car for us and not try to sell us one that didn't fit our needs. This is the second car we have bought from Jeff and when it is time to buy another, we will start not try to sell us one that didn't fit our needs. This is the second car we have bought from Jeff and when it is time to buy another, we will start the process with Jeff. More
by BBROCK121
June 02, 2026
Besides they increased price by almost $150 once insurance kicked it service was okay. Service advisor could have been little more friendly. insurance kicked it service was okay. Service advisor could have been little more friendly. More
by Akash Patel
Employees Worked With
Gerardo Sarif
May 31, 2026
Service analysis was thoroughly performed and the technician explained everything very clearly. I was happy to know what I needed to be concerned about and what I didn’t. technician explained everything very clearly. I was happy to know what I needed to be concerned about and what I didn’t. More
by CYPHERH20
Employees Worked With
May 30, 2026
I made an out of state purchase with Hawk and they made the experience as painless as possible. the experience as painless as possible. More
by wildcat1
