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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,844 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates,...
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Today: 9:00 AM - 8:00 PM Closed Now
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2525 E Main St

St. Charles, IL

60174

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Showing 2,844 reviews

January 17, 2024

Hawk Ford was friendly and courteous. It was easy to get an appointment. I had a seal come apart on the top of the car and I needed to have it repaired before the storms came in. Hawk More

by Winddy SVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Donovan, Connor Brown, Lily Bisbikis
Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience with our team at Hawk Ford of St. Charles. Providing efficient service and honoring warranties is our priority, and we're delighted that we could address your concern promptly and professionally. Thank you for choosing us, and we look forward to welcoming you back for your annual maintenance!

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January 16, 2024

Responsive and helpful staff. They had the part I needed in stock and put it on same day. More

by reilly3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Roby
Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience with our responsive and helpful staff at Hawk Ford of St. Charles. Providing efficient service and having the parts you need readily available is our priority, and we're grateful for the opportunity to assist you. Thank you for choosing us, and we look forward to being of service to you in the future!

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January 15, 2024

Outstanding customer service. I would recommend Hawk Ford. Make sure to purchase the extended warranty. More

by ANTHONYMIDDONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're delighted to hear about your outstanding experience and recommendation of Hawk Ford of St. Charles. Thank you for your trust in our service. We appreciate your suggestion regarding the extended warranty and will continue to strive for excellence in serving you and all our valued customers.

January 15, 2024

For my first time use of Quick Lane, Conner was very helpful in scheduling service on a busy day for an oil change and tire rotation on my 2013 Flex. Upon arrival I was greeted with a nice clean waiting More

by YELNATSTHREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Connor Brown
Feb 14, 2024 -

Hawk Ford of St. Charles responded

Hi there, My name is Amalia Huerta. I am one of the Managers at Hawk Ford of St. Charles. Can you please give me a call at 630-584-1800 ext. 834? Thank you in advance.

January 14, 2024

Very fast, and organized sales process. Best experience I’ve ever had purchasing a vehicle. More

by JSNJHNSN81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear that you had a very fast and organized sales process, resulting in the best vehicle purchasing experience at Hawk Ford of St. Charles. Providing seamless and efficient service is our commitment, and we're honored to have exceeded your expectations. Thank you for choosing us – we look forward to serving you again in the future!

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January 14, 2024

This is the best dealership ever very courteous staff, and they're not pushy at all. They work With you and For you. More

by AYESHA867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Babalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hartgenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Brown
Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're elated to hear that you had an exceptional experience with our courteous and non-pushy staff at Hawk Ford of St. Charles. Collaborating with you and working in your best interest is at the core of our service philosophy, and we're grateful for your generous feedback. Thank you for choosing us – we eagerly anticipate the opportunity to serve you again!

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January 13, 2024

Excellent service, took my car up for a tune up and transmission flush early they were able to have if all done at the end of the day. Reviewed the inspection sheet before I left to make sure all was More

by MTIMES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lambert
Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're delighted to hear that you received excellent service during your car's tune-up and transmission flush at Hawk Ford of St. Charles. Ensuring efficient and thorough maintenance is our priority, and we're thrilled that you had a positive experience reviewing the inspection sheet. We look forward to welcoming you back in 5000 miles for another outstanding service!

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January 12, 2024

Once again, I had a wonderful experience at Hawk Ford! The team is friendly, efficient and quick to communicate. More

by BRAGG8HEATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear that you had another wonderful experience at Hawk Ford of St. Charles! Our team takes pride in delivering friendly, efficient, and communicative service to ensure your satisfaction. Thank you for your ongoing support, and we look forward to welcoming you back for more exceptional experiences!

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January 12, 2024

Loved the video review of the car. Very helpful! I have not seen this before and we found it very informative. More

by ANN.HODYL
Recommend Dealer
Yes
Employees Worked With
Yair Nunez
Jan 12, 2024 -

Hawk Ford of St. Charles responded

Thank you for the review! We love that the technology we've invested in is appreciated by our customers! :)

January 12, 2024

My maintenance check at Hawk Ford in St. Charles recently was an excellent experience. Thank you. More

by David Jahntz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Guerrero
Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear that your recent maintenance check at Hawk Ford of St. Charles was an excellent experience. Thank you for choosing us for your automotive needs, and we look forward to providing exceptional service for years to come!

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