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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,766 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,766 reviews

December 02, 2023

Helpful and answers all my questions. Knowledgeable and patient. Pick and delivery service is great. More

by MASTERFEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

November 30, 2023

Steve always has been helpful when I bring my car in for service. Always receive great service in a timely manner. More

by TAURUSENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Hawk Ford of xx. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

November 30, 2023

My first routine service appointment was pleasant . I was introduced to the Tech and my questions were handled professionally . More

by BALDLOOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy C.,Luke
Feb 27, 2024 -

Hawk Ford of St. Charles responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

November 30, 2023

Thank you Kirk Brown for all your help with our recent purchase. We are very appreciative! More

by cstinsa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! Thanks again for your business! Take care!

November 29, 2023

Steve did a great job managing my repair. Thanks for the great service, I appreicate it! More

by BBCAHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Donovan
Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

November 29, 2023

From the moment I drove into Hawk Ford in St. Charles, IL, I knew I was in good hands with Kathy Czerwinski. The team there exudes a level of friendliness and professionalism that's truly commend More

by SHAAS@remax.net
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kathy Czerwinski
Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

November 29, 2023

My entire experience with Hawk Auto in St. Charles has 5 stars. I needed an appointment quickly, I needed an oil change, inspection and warranty repair. I called in the morning to change m More

by Winddy SVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique Case
Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 28, 2023

Their Quick Lane service is awesome. They do their best to get you out in the shortest time possible. Connor has great customer service skills. He takes the time to explain what was done More

by RICKSEV58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, thank you for your kind review; we are happy to pass along your comments to Connor here at Hawk Ford of St. Charles! Thank you for your business, we appreciate you as a Hawk customer!

November 28, 2023

I would give 0 stars if I could. Bought new tires and was given one quote by Monique "for everything" but then charged a higher price when checking out with Chris, even though the p More

by NANCYANNELSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monique Case, Connor Brown
November 27, 2023

I was nervous about purchasing a new car since I had not bought a car in 17 years. Kirk Brown was honest and knowledgeable. The Hawk Ford team made my new car purchase and easy and they did not waste my t More

by SCROWDIST87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Mar 02, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience, and we understand the importance of trust and efficiency in car buying after such a long time. Kirk Brown and the Hawk Ford team are committed to ensuring a seamless and informative experience for our valued customers.

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