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Hawk Ford of St. Charles
St. Charles, IL
2,786 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,787 reviews
June 18, 2023
The mobile service option to perform the repair on my vehicle was a great option that the dealer suggested. This is a convenient option for customers. vehicle was a great option that the dealer suggested. This is a convenient option for customers. More
by IONWARNER
Verified CustomerEmployees Worked With
Connor Brown
June 18, 2023
the service was amazing service tech was very nice thank you toney and molly for very thing they did a great job you toney and molly for very thing they did a great job More
by NANASANDY7
June 18, 2023
The service department was amazing! ! Went on a ride with a service technician to show them the concern I had with a noise coming from my Bronco. Then they took my vehicle in and diagnos ! Went on a ride with a service technician to show them the concern I had with a noise coming from my Bronco. Then they took my vehicle in and diagnosed the problem fairly quickly. Ordered my part and got me scheduled as soon as they could. Happy to say the problem was fixed and my Bronco is running great!! More
by DARIO2JR
Employees Worked With
June 17, 2023
The scheduling needs to be addressed. I had a 1:15 appointment and at 2:30 I had to talk the the person at the desk to find out when my vehicle would get into the bay. I feel that I was m I had a 1:15 appointment and at 2:30 I had to talk the the person at the desk to find out when my vehicle would get into the bay. I feel that I was more than patient. Just to be clear, I don’t believe that it was the man at the desk fault. However, waiting an additional hour and fifteen minutes before being serviced is unacceptable. More
by DENNISKKENNEDY
Employees Worked With
June 17, 2023
Steve was great at communicating. Even when the news wasn’t great and they had to keep my car longer than expected. I’m the end their was a resolution to the issue I was having and I Even when the news wasn’t great and they had to keep my car longer than expected. I’m the end their was a resolution to the issue I was having and I am very grateful to Steve and his team. More
by michael_milmoe
June 16, 2023
We really like the Hawk Ford service team - each time we go there we always receive, the very best 5 start performance. Thank you Josh, Steve and Conner and everyone in the shop. go there we always receive, the very best 5 start performance. Thank you Josh, Steve and Conner and everyone in the shop. More
by DHORNIK
June 16, 2023
good. Good. Good good good good good good good good good good good good good Good. Good good good good good good good good good good good good good More
by jsummerhill
June 16, 2023
They got the part installed very timely and also when asked they check my tire pressure because I thought one tire was not the same as the others on the tire gauge screen. Good work asked they check my tire pressure because I thought one tire was not the same as the others on the tire gauge screen. Good work More
by HFBRILL
Employees Worked With
Connor Brown
June 15, 2023
Hawk Ford and Jeff Reckards are fantastic. It’s always a pleasure working with them. It’s a no pressure feeling. It’s always a pleasure working with them. It’s a no pressure feeling. More
by Pete Chrisos
Employees Worked With
