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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,786 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,786 reviews

June 09, 2023

Very happy with the service department. Steve in service department was very helpful and kept me informed on what was going on. More

by MARCIN1
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!

June 09, 2023

Nick was an excellent no pressure sales rep. I just came in to look…..famous last words. More

by THESALTYDOG86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Sladek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you again for your business, we appreciate you as a Hawk customer!

June 09, 2023

Didn’t have the best first experience here but Steve made the second one way better! More

by GIOVANNIEOCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

June 09, 2023

Accurate and clean. I didn’t have any problems with the service. I made an appointment the day before but it would have been the same if I had just shown up. More

by msmith0218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Jun 12, 2023 -

Hawk Ford of St. Charles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for your business, we appreciate you as a Hawk customer!

June 09, 2023

Service was fast courteous and well performed. They took care of problems and also informed me that my air filter needed replacing. More

by POLLESELJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Howard
Jun 12, 2023 -

Hawk Ford of St. Charles responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2023

Great job, I really appreciate the drop off shuttle, and pickup. And recommendations for services More

by TONIAROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner, Connor Brown
Jun 12, 2023 -

Hawk Ford of St. Charles responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2023

The entire experience has been wonderful. From the trade in of our old car, ordering the new MachE. When we picked up the car Jeff stayed with us for about a hour explaining all the features More

by RUSSMWWOOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Reckards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Hawk Ford of St. Charles responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

June 09, 2023

Our salesman Alex was very professional and not pushy with our purchase. He went above and beyond for us and we very much appreciate that! Thank you Alex! More

by Tleombruni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 12, 2023 -

Hawk Ford of St. Charles responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

June 08, 2023

They provided an estimate of all service needs and fixed only the one I wanted. More

by RSMUDDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Hawk Ford of St. Charles responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2023

Very easy drive in service! Steve knows what he's doing and makes the process quick and painless More

by jeff_carpenter72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Hawk Ford of St. Charles responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

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