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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
2,786 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,786 reviews

May 29, 2023

wish you had better chairs in waiting area, also car washed when work has been completed More

by kengriesemer48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Hawk Ford of St. Charles responded

Hello, we appreciate you taking the time to leave us this feedback. Please contact our Customer Care Manager, Jessica Vida at 630-584-1830 and we will do our best to make this better. We hope to hear from you soon.

May 28, 2023

Sales process and signing went well. I don't care for extended post sales surveys. More

by DREWTALK40
Recommend Dealer
Yes
Employees Worked With
DJ Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
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May 30, 2023 -

Hawk Ford of St. Charles responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

May 27, 2023

Outstanding service and always kept updated on whaT was going on and didn't try to up sell. I would go back there all the time. More

by lshields1242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am not sure of name of gentleman that helped us., Brett Howard, Steve Donovan, Connor Brown
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May 31, 2023 -

Hawk Ford of St. Charles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for your business, we appreciate you as a Hawk customer!

Apr 13, 2025 -

lshields1242 responded

Great job as always. I really like the pick up and drop off. Thanks again

May 26, 2023

I walked in explained what I needed and how much I had, and DJ was very helpful. More

by Donovin2263
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Hawk Ford of St. Charles responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

It was great. They want me to write 15 words. So I’ll say again, “it was great” More

by ROBERTANDCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
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May 29, 2023 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving us a review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 25, 2023

Good communication. He was friendly and sent me estimates by text and with phone calls. More

by dvcafton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
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May 27, 2023 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Thank you for your business, we appreciate you as a Hawk customer!

May 25, 2023

My experience was good and would bring my truck back for service again in the future. More

by TOM@MCCABE.WS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Hawk Ford of St. Charles responded

Hi, we appreciate your positive review about your recent experience with us! Thank you for your business, we appreciate you as a Hawk customer!

May 21, 2023

I had a great experience at Hawk Ford in St. Charles. Kirk was very knowledgable and patient with all my questions. I felt he really cared that I had all the info before making a decision. Ev More

by steliosm23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

Hawk Ford of St. Charles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Thank you for your business, we appreciate you as a Hawk customer!

May 20, 2023

Nice waiting area with coffee. Jennifer was nice and communicated throughout the process while I waited. More

by Mgriff123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio
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May 22, 2023 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

May 20, 2023

They are just nice people who understand and truly look into depth of the vehicle More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin, Jennifer Rocio
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May 22, 2023 -

Hawk Ford of St. Charles responded

Hi Jessica, we're glad you had such a wonderful experience with us! Thank you for your business, we appreciate you as a Hawk customer!

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