Hawk Ford of St. Charles - Service Center

The service was easy to schedule and the work was fast and professional. A good experience. and professional. A good experience. More

great service department , trust the service advisors with my vehicles. Steve is very knowledgeable team member. with my vehicles. Steve is very knowledgeable team member. More

Great service. Thank you! Worth taking your car in for recalls, tune ups, or check ups. Thank you! Worth taking your car in for recalls, tune ups, or check ups. More

Service manager Steve has been extremely helpful. I’ve had issues with my car that kept re-occurring and he was able to send someone to pick up and drop off my car after the second time, so I did not I’ve had issues with my car that kept re-occurring and he was able to send someone to pick up and drop off my car after the second time, so I did not have to miss work. I appreciate the extra effort! More

The service at Hawk is always excellent. Everyone is always so nice and curtious. I always recommend them to my friends and neighbors. Everyone is always so nice and curtious. I always recommend them to my friends and neighbors. More

Very friendly and service went above and beyond. The work performed took the entire day on a Friday and I had gotten a ride from them instead of waiting. Once it was complete, it was late in the The work performed took the entire day on a Friday and I had gotten a ride from them instead of waiting. Once it was complete, it was late in the day so I could not pick it up. As it happened, my dad passed away the following morning so I was focused on other things. When we were able to connect, the staff went above and beyond, delivering the car to me . They were all outstanding. More

Once again Carr is in for service had a Antifreeze leak they repaired the car and called me as soon as it was done very easy to deal with very polite they repaired the car and called me as soon as it was done very easy to deal with very polite More

Quick work, Patrick was helpful as was other Quick Lane rep (sorry - don't know name but wears glasses) and Nick kept me informed throughout the process. rep (sorry - don't know name but wears glasses) and Nick kept me informed throughout the process. More

Parts delivery was the problem. It took a day for preliminary diagnosis, four business days until the WRONG part arrived, then another day to get the correct part. It took a day for preliminary diagnosis, four business days until the WRONG part arrived, then another day to get the correct part. More

Always a pleasant when I have to go into Hawk Ford. Everyone is so kind. Everyone is so kind. More