Hawk Ford of St. Charles - Service Center

Went for an oil change. Hardly no wait time and they didn't try to up sell anything. Just wanted/needed an oil change and that's what I got. My Vehicle has been in for service multiple times and Stev didn't try to up sell anything. Just wanted/needed an oil change and that's what I got. My Vehicle has been in for service multiple times and Steve Staub is the best! He's always helped me out and keeps me informed. More

Took my vehicle in for an electrical problem and it was fixed within a couple of days. Scott was Great to deal with and kept me informed while i was out of my vehicle.. fixed within a couple of days. Scott was Great to deal with and kept me informed while i was out of my vehicle.. More

I will always recommend Hawk Ford for sales and service. Kirk Brown for sales and working with Steve and Scott in service is great. I appreciate all the work the mechanics perform on our vehicles. Kirk Brown for sales and working with Steve and Scott in service is great. I appreciate all the work the mechanics perform on our vehicles. More

I highly recommend taking your vehicle to hawk Ford for service and repair. Scott keep me well informed on the repairs needed to be done on my vehicle. service and repair. Scott keep me well informed on the repairs needed to be done on my vehicle. More

Steve was a great advisor. Provided updates on the service and the repairs that were needed. Decent waiting room and cannot wait for the remodeling to be dine. I found my new Ford dealership. service and the repairs that were needed. Decent waiting room and cannot wait for the remodeling to be dine. I found my new Ford dealership. More

Great prompt service and did thorough inspection. Blah blah blah blah blah blah blah blah blah blah blah blah blah. I will not take survey next time if required 25 word minimum. blah blah blah blah blah blah blah blah blah blah blah blah. I will not take survey next time if required 25 word minimum. More

Thank you to the two gentlemen who took my truck and did the necessary oil change even though it was at the end of the shift and they were about to close. I had the most horrible day at work and I needed th the necessary oil change even though it was at the end of the shift and they were about to close. I had the most horrible day at work and I needed the oil change before my trip to MI on the weekend. They were very understanding and worked to get it done More

Trustworthy service department. I had several electrical issues but don’t speak “tech”. They walked me through the noted failures and had a clear plan to fix. Car was ready earlier than anticipated. issues but don’t speak “tech”. They walked me through the noted failures and had a clear plan to fix. Car was ready earlier than anticipated. More

Our check engine light was on. The service department quickly diagnosed the problem and made the needed repairs. We live far away and the guys were able to deliver us the car and save us driving an hour quickly diagnosed the problem and made the needed repairs. We live far away and the guys were able to deliver us the car and save us driving an hour to get it. More

Service was professional fast and convenient. Thank you for your excellent service to my car. I will be bringing my car back for all scheduled service needs. for your excellent service to my car. I will be bringing my car back for all scheduled service needs. More