Hawk Ford of St. Charles - Service Center

Polite, professional, catering Every question I had was answered! The service was very polite and personal, and I was kept up to date over the phone of any changes to the situation. Every question I had was answered! The service was very polite and personal, and I was kept up to date over the phone of any changes to the situation. The car drives great once again and I would return here for sure! More

Service The service professional was attentive to me upon my arrival and made sure all of my service needs were taking care of in a efficient time frame. My v The service professional was attentive to me upon my arrival and made sure all of my service needs were taking care of in a efficient time frame. My vehicle was washed and ready for my departure. The staff was friendly . More

Great service Brought my car in to replace a warranted part after waiting for the part from Ford for a bit. Once I scheduled the appointment, the part was replaced Brought my car in to replace a warranted part after waiting for the part from Ford for a bit. Once I scheduled the appointment, the part was replaced and a service bulletin that happened to be released prior to my appointment was completed as well, all within the quoted timeframe. More

Warranty claim Clutch replacement on Ford Focus. It went well. Everything was Wonderful and the service was very friendly. Well done everyone. Happy holidays to ever Clutch replacement on Ford Focus. It went well. Everything was Wonderful and the service was very friendly. Well done everyone. Happy holidays to everyone and a happy new year. More

Service Estimate Great customer service by Steve Staub. He was very professional and friendly and was very quick with his estimate. I appreciate his good service. Than Great customer service by Steve Staub. He was very professional and friendly and was very quick with his estimate. I appreciate his good service. Thanks More

The people were very nice and friendly. I was happy with the service I received. The people were very nice and attentive. They fixed my tire which had a screw in it. I was happy with the service I received. The people were very nice and attentive. They fixed my tire which had a screw in it. More

all good all good couldn't be any possible better outstanding and couldn't hope for any more will never go anywhere else totally great all good couldn't be any possible better outstanding and couldn't hope for any more will never go anywhere else totally great More

One of the best dealership experiences that I’ve had I took my truck to another dealership for a service issue that I was having several times and they could not resolve the issue. I broke down on my way I took my truck to another dealership for a service issue that I was having several times and they could not resolve the issue. I broke down on my way home from work and had to have it towed in so I took it to hawk ford and they took care of the problem. Steve Staub was extremely helpful and knowledgeable. He explained the situation and kept me updated with the progress and also followed up with me afterwards . I would highly recommend this dealership to anyone More