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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,919 Reviews

1,919 Reviews of Hawk Ford of St. Charles - Service Center

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July 07, 2025

Always professionally handled in service Thanks to the Team at Hawk Ford of St Charles. More

by CRANEZOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hartgenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

I had an appointment and still had to wait 15 minutes just to talk to someone. Then my oil change and tire rotation took 2 hours. More

by Dminnerick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin lieb
July 06, 2025

Was easy to get an appointment and service sent a video checking everything on the car. More

by MADDIEMUELLER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Randall, Kevin Maciel
July 02, 2025

The customer service was excellent! ! They provided a ride home and delivered my vehicle back to me!! More

by CHEVELLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amalia Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Good place for service on your vehicles, clean waiting area, friendly staff, conveniently located, easy access. More

by HARPO44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Lieb, Yaneli Nunez
June 28, 2025

Great idea to come to my house and do work on my Transit Van. Who ever thought that idea is a genius. Very helpful and time savings. Justin who did the work is a real nice young man and very talented. He kn More

by KENMATTHEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Excellent customer service! They provided a ride home and delivered my car when it was done!! More

by CHEVELLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amalia Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

The team fit me in before my scheduled and and were extremely efficient in my service. Everything was explained in the sent video. More

by HBAILEY312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaias Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Had my car towed in to this dealership. My issue was resolved in same day. Kristy Swanson my service advisor and the service department went above and beyond taking care of my issue. More

by Paul S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy, Swanson
June 26, 2025

Great service and great mechanic. Completed on time, very thorough and informative. Would recommend very highly. More

by JULYHUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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