Hawk Ford of St. Charles - Service Center

When I called to schedule a service, it was very quick. They got me in the same day. Technician was very quick on doing the service. They got me in the same day. Technician was very quick on doing the service. More

Colin went above and beyond to help with a fleet order for my truck. Even though the fleet management company was making things a challenge, he worked through it and got my truck taken care of. for my truck. Even though the fleet management company was making things a challenge, he worked through it and got my truck taken care of. More

From booking the service to completing the oil change was quick and easy. I would recommend Hawk Ford’s service. quick and easy. I would recommend Hawk Ford’s service. More

Everyone from the parts department to the service department was very helpful and knowledgeable with my needs. The person Jeff that picked up my vehicle and dropped it off was prompt, courteous, and department was very helpful and knowledgeable with my needs. The person Jeff that picked up my vehicle and dropped it off was prompt, courteous, and also helpful. More

Efficient. Professional. Focused. Dropped the car off at 7am, was told the service would be complete by noon and received a call at 11am. Steve and the service Professional. Focused. Dropped the car off at 7am, was told the service would be complete by noon and received a call at 11am. Steve and the service department were great. More

Appointment when needed, parts in stock for my vehicle, work complete when promised, accurate price quote work complete when promised, accurate price quote More

I recently had fantastic service from Hawk Ford. I scheduled a 40,000 maint review. They did the inspection and called me to say “all good, nothing needed.” Literally zero oversell! They even picked I scheduled a 40,000 maint review. They did the inspection and called me to say “all good, nothing needed.” Literally zero oversell! They even picked up and returned my car, no charge. I'd give them a 10 stars out of 5. More

Hawk Ford quickly accommodated my need for an oil change while I was traveling from out of town. Although I grew up in the area, I moved away many years ago. I was only familiar with this dealership under t while I was traveling from out of town. Although I grew up in the area, I moved away many years ago. I was only familiar with this dealership under their previous owners... Zimmerman. I took a chance that they would offer the same great service that Zimmys had been known to provide. Hawk Ford did not disappoint. They were great. Additionally, they adjusted the price to match the discount of my normal dealership. I greatly appreciated everything as this had been a sudden and unexpected trip. More

Brought a truck to the truck center to get it looked at for a whining noise, they charged me for looking at it, did not do anything to it or tell me what was wrong with it, and the differential went out a for a whining noise, they charged me for looking at it, did not do anything to it or tell me what was wrong with it, and the differential went out a week later 3 hours from our shop. Will be taking my fleet somewhere else going forward. More

Steve helped me from start to finish. He was clear and open about the work to come. He was clear and open about the work to come. More