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Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,856 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,856 Reviews of Hawk Ford of St. Charles - Service Center
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September 21, 2023
it is always a pleasure working with steve in service and doug and his team in parts not so much with sales department. doug and his team in parts not so much with sales department. More
by HARRISONGARY
Verified Customer
September 20, 2023
Your Dealership is wonderful. This is the first time I have been in the dealership since Hawk Ford has taken over. We never went to any other dealership when Zimmerman Ford was th This is the first time I have been in the dealership since Hawk Ford has taken over. We never went to any other dealership when Zimmerman Ford was there. We bought all our vehicles there. Our sales person at at that time was Jose Santiago. We had worked with Zimmerman Ford for over 40 years. I hope I will be able to buy a car again with Hawk Ford. Unfortunately, my credit is not very good but I'm working on that so I will be able to purchase another vehicle soon. More
by LTH401@sol
Employees Worked With
September 19, 2023
we use hawk for parts and warranty service very happy with steve staub in service a doug in parts there teams are very good to work with with steve staub in service a doug in parts there teams are very good to work with More
by HARRISONGARY
Employees Worked With
September 17, 2023
I was to receive a call when my vehicle was done, but I did not. I found the reason for this when I arrived to pick up my vehicle. The service department had the wrong name, address and phone number listed did not. I found the reason for this when I arrived to pick up my vehicle. The service department had the wrong name, address and phone number listed on my vehicle receipt. More
by STEPHANIE.SAMARAS327
Employees Worked With
XXX
September 15, 2023
Monique went above and beyond to ensure our service experience was memorable. I was able to get both Ford vehicles serviced in the same morning. experience was memorable. I was able to get both Ford vehicles serviced in the same morning. More
by KWEBER2
Employees Worked With
Monique Case, Connor Brown
September 15, 2023
This is ridiculous that you need a written statement. I don’t have the time. I don’t have the time. More
by JOHNFARRIS94
Employees Worked With
September 15, 2023
I’ve rated Hawk Ford service innSt. Charles several times! The quality of service and the technicians hasn’t changed! They are great and Steve the Man in Charge is AWESOME! Always a gre Charles several times! The quality of service and the technicians hasn’t changed! They are great and Steve the Man in Charge is AWESOME! Always a great experience. More
by KMAC195623
September 14, 2023
Friendly professional sales team , in my limited experience as a new customer the service department is very efficient too experience as a new customer the service department is very efficient too More
by RSMYTH
September 14, 2023
Went very well, made the appointment and dropped the car off the night before. Was surprised to get a call the next day early saying that they were all set. It was a recall update, so very happy with the off the night before. Was surprised to get a call the next day early saying that they were all set. It was a recall update, so very happy with the results. I must apologize that I do not remember the young ladies name at the quick lube counter, but she was very thorough and professional when reviewing the paperwork. Thank you. More
by MTIMES4
Employees Worked With
Young lady with Glasses and short hair. :)
September 14, 2023
Over many visits both scheduled and Quick Lane the receiving personal have been welcoming and invested in the needs of the client and their concerns for the auto. receiving personal have been welcoming and invested in the needs of the client and their concerns for the auto. More
by FREMONTOPS
Employees Worked With
Connor Brown
