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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,856 Reviews
Call Service Center (630) 384-9905

1,856 Reviews of Hawk Ford of St. Charles - Service Center

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July 20, 2023

I was impressed with their timeliness and courtesy, Will start bringing my other vehicles there More

by NEELY551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
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July 20, 2023

Another very good experience with the Service Dept @ Hawk Ford-St Charles. Drop-off and pick-up were smooth, and the service quality was excellent. More

by thomas.russe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Sharif
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July 19, 2023

Always a pleasure dealing with sales manager Frank Psyhogios. I keep going back to Frank because his knowledge and expertise is second to none and I feel confident that he is giving me the best price. More

by gus.vas
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Brown
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July 18, 2023

Car will still not start. So disappointing since Hawk Ford had the car for almost a week. Calling now. More

by wsk512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Connor Brown
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July 15, 2023

Kathy, Tony and Steve Donovan were very helpful during my visit. Thank you so much! More

by NJODSCHEIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service and Kathy service reception, Steve Donovan
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July 14, 2023

Connors a great guy ! !! The workers are slow and lazy which figures!!! But conner woke em up nice !!! Still love the place thx !!! Sorry i dont sugarcoat anything!!!! More

by PHILCARUSO57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Report | Print
July 14, 2023

They’ve handled all the issues I’ve had quickly and efficiently. I’ve had excellent service. More

by GONEMOONIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marisa Case
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July 13, 2023

Steve did a great job, very professional. will look at buying my next vehicles from here due to the service dept. More

by BK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

July 12, 2023

I was a little disappointed having to wait 7 months for an engine and transmission replacement but it all worked out finally. More

by HOGERJN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Case
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Jul 14, 2023 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! Thank you for your business, we appreciate you as a Hawk customer!

July 12, 2023

Love the video job is done quick excellent service was excellent Connor the advisor was great More

by MOLLY759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Report | Print
Jul 14, 2023 -

Hawk Ford of St. Charles responded

Hi, thank you for your wonderful response to the quality of service our staff provides! Thank you for your business, we appreciate you as a Hawk customer!

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