Hawk Ford of St. Charles - Service Center

Great customer service. The team was excellent. The job was done correctly in an efficient time frame. The team was excellent. The job was done correctly in an efficient time frame. More

Appointment times were convenient, service was efficient, waiting room was comfortable. All around a great experience. waiting room was comfortable. All around a great experience. More

Steve was very helpful and was not pushy in any way. He always answered our questions and was very responsive. He always answered our questions and was very responsive. More

I was impressed with their timeliness and courtesy, Will start bringing my other vehicles there Will start bringing my other vehicles there More

Excellent service. Had a nail in my tire and got an appointment last minute. Oil change and tire repair and out of the shop within an hour Had a nail in my tire and got an appointment last minute. Oil change and tire repair and out of the shop within an hour More

Connor is great at the service desk. My only complaint was that I had an 11:00 appointment and my car didn't get in until probably 20-30 mins after that. Wasn't a big deal but I was ho My only complaint was that I had an 11:00 appointment and my car didn't get in until probably 20-30 mins after that. Wasn't a big deal but I was hoping to be in and out a little quicker with the appointment time. More

Another very good experience with the Service Dept @ Hawk Ford-St Charles. Drop-off and pick-up were smooth, and the service quality was excellent. Ford-St Charles. Drop-off and pick-up were smooth, and the service quality was excellent. More

Great service. In and out in no time. Have a great explanation of work done In and out in no time. Have a great explanation of work done More

Always a pleasure dealing with sales manager Frank Psyhogios. I keep going back to Frank because his knowledge and expertise is second to none and I feel confident that he is giving me the best price. Psyhogios. I keep going back to Frank because his knowledge and expertise is second to none and I feel confident that he is giving me the best price. Frank directed me to sales department member Kirk Brown who was also very helpful and completed the sale. More

Car will still not start. So disappointing since Hawk Ford had the car for almost a week. Calling now. So disappointing since Hawk Ford had the car for almost a week. Calling now. More