Hawk Ford of St. Charles - Service Center

Excellent service, friendly and quick turn around time. This is the best dealership for service!! This is the best dealership for service!! More

Stopped by to see if they had time to change the oil in my Edge. Jennifer wrote up the repair order, I had a seat in the waiting room , had a donut, and was out the door in about a half hour. Great experie my Edge. Jennifer wrote up the repair order, I had a seat in the waiting room , had a donut, and was out the door in about a half hour. Great experience. This dealership has always had great employees that you can trust. More

Want to charge $200 to look at a malfunctioning backup camera on an Explorer that has 18k miles. Joke camera on an Explorer that has 18k miles. Joke More

I was greeted by this sweet young woman, told the repair would take about half an hour and that I could wait in the lounge (with the donuts and coffee). Sure enough, in half an hour she came in and told me would take about half an hour and that I could wait in the lounge (with the donuts and coffee). Sure enough, in half an hour she came in and told me the work was done. Love it. PS. I do not know the name of the woman who helped me so I am giving the rating to the first woman on your list below More

Monique was very pleasant to deal with, kept me updated on progress of all repairs. on progress of all repairs. More

The staff was friendly. The service department was very nice and knowledgeable. We will come back. The service department was very nice and knowledgeable. We will come back. More

Their customer service representative was very courteous and communicated everything that was needed to service my vehicle. and communicated everything that was needed to service my vehicle. More

Quick service. The service technician texted me and sent me a video of what it had been done. The service technician texted me and sent me a video of what it had been done. More

I can not say kind words about the staff in your Service Department. I felt that Steve went above and beyond when I recently had my car in for service. The service department is one of the main reasons I, Department. I felt that Steve went above and beyond when I recently had my car in for service. The service department is one of the main reasons I, and my family, will continue to buy our cars from Hawk Ford, St. Charles, IL More

No complaints. I did not have to wait long to get service. The associates were friendly and respectful. I did not have to wait long to get service. The associates were friendly and respectful. More