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Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,857 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,857 Reviews of Hawk Ford of St. Charles - Service Center
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September 02, 2022
Very pleased with Connor and the whole crew at Hawk Ford. Quality work done by professional people. I recommend them. Quality work done by professional people. I recommend them. More
by PAMBROSE53
Verified Customer
September 01, 2022
I left and walked to get coffee. I was called as soon as the service was completed to notify me of additional needs. The adjustments were completed quickly and I was on my way. I was called as soon as the service was completed to notify me of additional needs. The adjustments were completed quickly and I was on my way. More
by SHAYK4563
Employees Worked With
September 01, 2022
It is always great to know that the Hawk Ford of St. Charles mechanic (Ed) works on my truck. Our truck is rare for a 1999 F250 with 7.3 Power Stroke that is 23 years old. I don't trust anyone else to w Charles mechanic (Ed) works on my truck. Our truck is rare for a 1999 F250 with 7.3 Power Stroke that is 23 years old. I don't trust anyone else to work on it. Brett was also very helpful. Thank you, Mike More
by MJRIBEW
Employees Worked With
Ed, Brett Howard
August 30, 2022
Pleasant and knowledgeable personnel. Attempted to answer all my concerns and followed up to see if I was satisfied. Attempted to answer all my concerns and followed up to see if I was satisfied. More
by JPAROTA
August 30, 2022
For the first time there, they missed on the time needed to do the Works oil change by a 1/2 hour. Not bad ordinarily, but if you're on a tight schedule to be else where, don't rely on the time that is esti to do the Works oil change by a 1/2 hour. Not bad ordinarily, but if you're on a tight schedule to be else where, don't rely on the time that is estimated. Also, they misheard me say that I would change out my rear windshield wiper blade, and though the head mechanic offered to pick up the cost, I didn't think it was right to get that service and item for free, so it cost me a little more than I expected, but still not a deal breaker. Note to self: make sure the communication is clear for the work to be done. Overall, definitely a repeat for car service as they were very professional and thorough in their service. More
by SHAZAM
Employees Worked With
Connor Brown
August 30, 2022
Always brink my vehicles to Hawk. I like the fast lane oil change. Nice staff and convenient location. I like that you can watch them work on your vehicle. I like the fast lane oil change. Nice staff and convenient location. I like that you can watch them work on your vehicle. More
by FSMOGURJR
Employees Worked With
Don’t remember
August 29, 2022
Quick lane is friendly and fast. Service department goes above and beyond with honesty and reasonable prices. Service department goes above and beyond with honesty and reasonable prices. More
by PETROVICTONY
August 27, 2022
Took my F150 in for a full service synthetic oil change. Previously the tires were rotated and brakes checked. Not this time. When I inquired after the service, I was told I didn't request the tire totation Previously the tires were rotated and brakes checked. Not this time. When I inquired after the service, I was told I didn't request the tire totation and brake check. I was not asked at take in either. That's why I took it to the Ford dealer not Jiffy Lube. (Maybe next time). More
by STEVE@MATTHEWERICKSONJEWELERS.COM
Employees Worked With
Jennifer Rocio
