Hawk Mazda

Mr. Urbina was very helpful and got us a new rather than used car when we didn't think it was possible in our price range. Also, the finance man at this dealership made the whole process very easy. We will used car when we didn't think it was possible in our price range. Also, the finance man at this dealership made the whole process very easy. We will definitely come back! More

They did a wonderful job in all aspects of our buying experience even though it was a hectic giant tent sale. I would definitely recommend these guys without any hesitation! experience even though it was a hectic giant tent sale. I would definitely recommend these guys without any hesitation! More

Bill Jacobs Joliet was the best car buying experience EVER! I am very satisfied from beginning to end. Bobby Nichols was excellent in all areas. I also want to thank Joe in the finance dept for working EVER! I am very satisfied from beginning to end. Bobby Nichols was excellent in all areas. I also want to thank Joe in the finance dept for working a miracle for me. Thest two men were the best to work with... More

I went to Bill Jacobs to get me a car, and I was greeted by Allen, and I had such a wonderful experience. I felt so at ease with him, when he showed me the car and all its features, I was impressed with hi by Allen, and I had such a wonderful experience. I felt so at ease with him, when he showed me the car and all its features, I was impressed with his knowledge, and when he told me that I would love the drive and handling, I told him I would take it! He said that’s great let me get the keys so I can take it out for a test drive. I told him I never test drive, all I have to do is bring in the wife with me to see if she likes it. Allen said to me that if I wanted to take the car home to pick her up in he would get it cleaned, fueled and a plate. I was very impressed with how well I was treated, even though I was dressed in my work clothes and I was filthy from work and yet he treated me like I had an expensive suit with a suitcase full of money. I find that I wasn’t being judged by my appearance, and that is what impressed me the most of Allen. Trust me I have been to a lot of dealerships in my life time and I can’t tell you that I have been ignored many times just because the way I am dressed. So I want everyone to know that Allen is a salesman that I would recommend to all my friends and family. More

Car took a little long to clean up, finished my paper work before my new car was ready. Jim Gilbert was very helpful with my finances. Overall great experience, very helpful and friendly service! work before my new car was ready. Jim Gilbert was very helpful with my finances. Overall great experience, very helpful and friendly service! More

I had a great experience.Everything was shown to me on the new Mazda 3, 2012 I purchased. This is the 5th vehicle I have bought with Bill Jacobs Joliet. They were patient and have excellent customer sati the new Mazda 3, 2012 I purchased. This is the 5th vehicle I have bought with Bill Jacobs Joliet. They were patient and have excellent customer satisfaction with me. More

We recently bought our new Mazda from Bill Jacobs, Alan our salesperson was very knowlegable about the car and was very patient going through all car functions and options. I will definetly buy from Bill our salesperson was very knowlegable about the car and was very patient going through all car functions and options. I will definetly buy from Bill Jacobs again and will recommend them. Very pleased overall with the sales process. Thanks. More

I spent a considerable amount of time researching my new car purchase. I drove from dealership to dealership test driving every car in my price range. I made an appointment with Michael to test-drive a Ma car purchase. I drove from dealership to dealership test driving every car in my price range. I made an appointment with Michael to test-drive a MazdaSpeed 3; and after the test-drive, I knew that it was the car that I wanted. I had several loose ends to tie up with other dealers, and I wanted to give them a chance to counter the fantastic price that I was given by Michael. Most of the other dealerships balked at the number and wished me good luck; one dealer did EVERYTHING that they could to keep my business. In the end it was the quality of products, attentive service, knowledge of the product, and the time and respect that I was given at Bill Jacobs Mazda Mitsubishi, by the entire staff that brought me back and ultimately, between my salesman Michael and Jim in finance, they got me into my beautiful new car. I can't imagine a better car buying experience. More

I am in the process of narrowing down my search for a new car with decent mileage. I have a 10 year old truck that does not get good mileage. Allen was and is very patient with me and helped me to understa car with decent mileage. I have a 10 year old truck that does not get good mileage. Allen was and is very patient with me and helped me to understand the advantage of trading in my car versus selling outrite and bringing in cash. He has even stated that if I need to come in to just text him and he will make every effort to be available to assist in my decision making. Very professional and the other staff are friendly as well. More

It was a great time dealing with him. He even went and helped detail my car so I could get out quicker. Would recomend him to anyone. Thanks helped detail my car so I could get out quicker. Would recomend him to anyone. Thanks More