Hayes Chrysler Dodge Jeep of Gainesville

This was my first vehicle purchase and I am extremely thankful for Hayes. Everyone was super polite and inviting and were thankful that I was there. Ritch was my salesman and he did a fantastic job with thankful for Hayes. Everyone was super polite and inviting and were thankful that I was there. Ritch was my salesman and he did a fantastic job with showing me the vehicle and all the bells and whistles that came with it. I appreciated how personable he is and how willing he was to help me with everything! Thank you so much! More

Vivek was AMAZING! He held my car for me until I was able to make the appointment I had set. Once I got there, the service was great and everything was streamlined. Two hours later, I left having made a grea to make the appointment I had set. Once I got there, the service was great and everything was streamlined. Two hours later, I left having made a great deal with a new car. Would highly recommend the team especially Vivek. More

Joey was awesome! He was a huge help to me and my family. Awesome man! He really worked hard to get me the deal that I needed. Awesome man! He really worked hard to get me the deal that I needed. More

For Sales ONLY Tracy B & Service Nick Could not ask for a better person to deal with. Tracy has my business from here out. Prior to working with Tracy I purchased a certified pre-owned LE Could not ask for a better person to deal with. Tracy has my business from here out. Prior to working with Tracy I purchased a certified pre-owned LEMON, that sales person is no longer with the company, and I finally had enough. Thanks you Tracy for everything. Together we figured out my best route to take and what vehicle would be best. I should have purchased the Wrangler first go around. I can honestly say I am happy and haven’t looked back. 100% recommend a purchase from Tracy and ask for Nick to be your service advisor and I promise you will be a very happy customer. More

Nick C & Bob Without these two gentlemen I would have lost my mind. I wound up purchasing a certified pre-owned lemon. A month after purchase it started July 2019 Without these two gentlemen I would have lost my mind. I wound up purchasing a certified pre-owned lemon. A month after purchase it started July 2019 - February 26, 2020. 1st I could not get Sirius Guardian to activate, a lot of finger pointing between Fiat/Chrysler and Sirius Guardian and never a resolution even when I traded it back in. I mean you expect everything to work on a ~$50k vehicle. The 2nd thing was a ~$1500 strut tower, This also took some time for Fiat/Chrysler to agree to pay for. Then I thought ok we are good. Then at 30,000 miles a new transmission and still guardian SOS & Assist are not working ... any way one thing after another, these gentlemen hung in with me through this all. These two will be my service people as long as I have a Jeep product. More

Perfection! Vivek Patel and the Hayes Team are on another level compared to other dealerships. From first contact to presentation of the vehicle to delivery, everything was perfect. We were in and out in les level compared to other dealerships. From first contact to presentation of the vehicle to delivery, everything was perfect. We were in and out in less than 2 hours and that included working in a trade. By far, my best car buying experience! I do not have the names of all the team members involved my purchase but each one made it seamless and outstanding. More

No hassle quick in and out everything explained to me. Felt charges were reasonable.met with me and handled all issues would recommend them again Felt charges were reasonable.met with me and handled all issues would recommend them again More

1. Very courteous and friendly 2. Took time to explain process. 3. Price was excellent 4. Will return 5. Special thanks to Jody for the job he did. Better yet he shared his personal journey with his wife process. 3. Price was excellent 4. Will return 5. Special thanks to Jody for the job he did. Better yet he shared his personal journey with his wife and family with us. Truly a man of faith and appreciated his wtness. More

Best Experience I’ve had with a dealership.Great people Best Experience I’ve had with a dealership. Great people , very smooth process and was very helpful from start to finish. And from myself as a first Best Experience I’ve had with a dealership. Great people , very smooth process and was very helpful from start to finish. And from myself as a first time buyer. More

I live in Atlanta and drove 50+ miles to test drive a Jeep. I ended up driving it home two hours later. I had my puppy with my the entire time, including the dealership, and everyone was warm and friendl Jeep. I ended up driving it home two hours later. I had my puppy with my the entire time, including the dealership, and everyone was warm and friendly. I worked with Vee, and he was warm and gregarious, and he worked with what my goals were for a vehicle, including offering fair value for my trade in, and ensuring I felt like I was getting a fair deal, which I did. The vehicle I purchased was in great condition, and I actually wanted a small detail from my trade in added to my new vehicle and they made it happen, without missing a beat. I can’t recommend this team enough, and particularly Vee. More