Hayes Chrysler Dodge Jeep of Gainesville

Routine maint on Wranglers Benn using Hayes for about 20 years and they have best srevice writers and mechanics. Mechanics are long time with them. Mechanics know Jeep Wranglers Benn using Hayes for about 20 years and they have best srevice writers and mechanics. Mechanics are long time with them. Mechanics know Jeep Wranglers and we get best service for them. They also service GMC pickup very well. More

Needed a heavier work truck I worked with Rich Wharton, who was the Salesman. Super nice, knowledgeable, and not overly pushy which I liked. Overall a pleasant truck buying exp I worked with Rich Wharton, who was the Salesman. Super nice, knowledgeable, and not overly pushy which I liked. Overall a pleasant truck buying experience. More

Liars, Crooks and Thieves We arrived at Hayes at 11am on a Saturday to test drive and purchase a Jeep we had been researching. As we arrived back from the test drive we were in We arrived at Hayes at 11am on a Saturday to test drive and purchase a Jeep we had been researching. As we arrived back from the test drive we were informed by our sales person that the Jeep had been sold while we were out. The other couple then got in to do their test drive as we looked on the lot for comparable vehicles. Next the sales person searched the are for what we were looking for at another dealership in Cumming. We pulled "soft credit" but were the told that in order to present it to the other dealership, we would have to pull full credit. I received SIX alerts over the next three minutes for credit hits. After the terms for trade in and price were agreed upon, we asked if Hayes could get the vehicle to us that day. It was almost 4 pm. We were told it would be Monday since Hayes is closed Sunday. The GM SEAN EVANS, even gave us a story that on Saturdays, GM's don't talk with each other concerning trades on vehicles or their transports because they're just "too busy"....We almost walked out and went to Troncalli where the vehicle was located but the hits to my credit were there, so we (foolishly), stayed and COMPLETED the deal...finance, trade-in, down payment...EVERYTHING!!! We were promised by the salesman, Cory, that he would PERSONALLY deliver the vehicle to our office on Monday because we had stayed to complete the deal. Monday rolls around and we get the run around from the sales person via his GM SEAN EVANS.I decide to call Troncalli to see for myself what the hold up could be. Turns out, Hayes and Troncalli spoke both Saturday AND Monday, with Troncalli telling Hayes that the vehicle WAS NOT AVAILABLE as it was out on a two-day test drive. This dealership is THE WORST...finance did not even go over interest rates as we signed and we did not leave the dealership with any paperwork as it was to be delivered Monday with the vehicle....the vehicle that Hayes DID NOT eve have access to!!!! We wasted an entire day and a lot of stress dealing with these smug, untruthful people.Do yourself a favor, DON'T STEP FOOT ON THIS LOT!!!!!! More

They sold me a LEMON 2018 JEEP RENEGADE WITH 27 miles on it They sold me a LEMON and would not put me in another car. They lied every time they opened their mouth. I would never recommend! You can’t constantly They sold me a LEMON and would not put me in another car. They lied every time they opened their mouth. I would never recommend! You can’t constantly do people wrong and get away with it. FOR THE SAFTY OF YOUR FAMILY AND FRIENDS DON’T DRIVE THE JEEPs .... THE JEEPS STOP RUINING WITH NO WARNING.... we almost got killed 2 times.. after that never sat in it or drove it again!driving that Jeep LEMON was a nightmare!!!! tried to get THEM to drive it..... they would not... Buying that Jeep was the biggest MISTAKE OF MY LIFE More

GREAT SALES REP As a single lady I've always been hesitant to car shop! Having trouble getting in my Dodge Caravan so knew I needed to make a change. CORY ROBB is t As a single lady I've always been hesitant to car shop! Having trouble getting in my Dodge Caravan so knew I needed to make a change. CORY ROBB is the sales man to see! Told him what I needed and it was at the door. No hassle , no feel of being taken. He is knowledgeable, friendly and honest. My daughter also traded her car in! Hayes has been my car dealership since arriving inn Gainesville in 2008. This is now the 5th one! Adding Cory Robb makes it even better! More

Great staff at Hayes Overall a great experience and great staff. I would recommend Hayes to everyone. We had a chipped taillight and I texted Ritch He said to bring it bac Overall a great experience and great staff. I would recommend Hayes to everyone. We had a chipped taillight and I texted Ritch He said to bring it back Monday. We did and they fixed it with no problems and even cleaned the car again. More

The BEST SERVICE REPRESENTATIVE EVER...!!! Thanks again Nick. Nick recalled and remembered my name from the first 5 mins. of talking over the phone. He was professional, knowledge able and cour Thanks again Nick. Nick recalled and remembered my name from the first 5 mins. of talking over the phone. He was professional, knowledge able and courtious throughout the process. He called me back when he said that he would and he kept me abreasted the whole time. He made my day. Please hire 10 more like him. Bravo, and Kudos to Nick. More

John Wood was great to work with! He was knowledgable, friendly and honest thru the entire process worked hard to get the deal put together for me. He answered was great to work with! He was knowledgable, friendly and honest thru the entire process worked hard to get the deal put together for me. He answered all our questions and we ended up with a great deal. Couldn’t have gotten a better deal anywhere else. I highly recommend working with him! More

Jeep Renegade Modern vehicle with modern touches. I feel safe and secure while driving it and would definitely recommend it to anyone who wants a lot of space and c Modern vehicle with modern touches. I feel safe and secure while driving it and would definitely recommend it to anyone who wants a lot of space and comfort during their ride! More

Truck Purchase We loved our salesman Jody!!! We have purchased multiple vehicles thru Hayes & feel like family! We will only use Hayes in the future & look forward t We loved our salesman Jody!!! We have purchased multiple vehicles thru Hayes & feel like family! We will only use Hayes in the future & look forward to many other Purchases. More