Hayes Chrysler Dodge Jeep of Gainesville

purchased a car on way home i noticed prob. I purchased a car noticed as I was almost home didn't feel right when I slowed down the rpm where still accelerating , my husband tried to take it bac I purchased a car noticed as I was almost home didn't feel right when I slowed down the rpm where still accelerating , my husband tried to take it back next morn ..was told no when I was told paper work didn't have to be filed in till Fri this was a Tue. They knew I wanted a safe car I have 3 kids with me was very hard to look at vehicles no one offered to give me back my trade in car , basically forced exteneded warranty on me when I said no to point I had no choice but day ok bc I wanted to leave!!!!! More

Chrysler I have been back and forth with my 2008 Chrysler. I have been tying to get them to fix it so I can pass emissions testing. After 6 months my ca still I have been back and forth with my 2008 Chrysler. I have been tying to get them to fix it so I can pass emissions testing. After 6 months my ca still doesn't pass and they say there is nothing wrong with it. I had also purchased my car there. But, I will not spend any more of my money there. More

Good and Quick Steve his manager and the finance manager were easy to work with. I was in and out very quickly. Steve and his manager were very fair and provided gre Steve his manager and the finance manager were easy to work with. I was in and out very quickly. Steve and his manager were very fair and provided great customer service. I would buy another car from Steve! More

Hayes Chrysler is the best This is now the 3rd vehicle that I have purchased from this dealership. They make the car buying experience an actual pleasure and not the high pressu This is now the 3rd vehicle that I have purchased from this dealership. They make the car buying experience an actual pleasure and not the high pressure experience of the past. I never feel like I am being taken for a ride (pun intended). My salesperson Eric has always made sure everything is right and if not, he will make right without having to tell him. Eric, Ruben and the rest of the Hayes Team are top notch and I would highly recommend them if you are in the North Georgia area. More

Great Car Buying Experience Amazing staff! Honest people. I was in-and-out in just over an hour! I will buy my next car from them as well. Go see these folks. It was hands d Amazing staff! Honest people. I was in-and-out in just over an hour! I will buy my next car from them as well. Go see these folks. It was hands down the best experience I have ever had at a dealership. No back-and-forth haggling, just straight talk, competitive pricing, and a great deal. More

Kia Sorento One of my best buying experiences ever Purchase a 2011 Kia Sorento from Hayes in May after finding the car online. Beginning with my initial phone contact with about the car, there was nev Purchase a 2011 Kia Sorento from Hayes in May after finding the car online. Beginning with my initial phone contact with about the car, there was never any pressure or sales talk that can come with this kind of purchase, just the facts and a willingness to help. Though she could not be there when I came to the lot, she got one of her associates to help and he continue the top notch service. Again, no " hard sell" or attempt to move me on to another car, just good honest customer service and guidance through process I needed having not bought a dealer car in over a decade. This service was kept in the finance office where the representative work with me to truly find the best financing for my situation with no sense of bias towards the in-house finance versus my 3rd part pre-approved loan. I only wish I knew more people in Hall county so I could send them to this dealership as it was refreshing. It was honestly one of the best experiences I have had dealing with a sales team , not just for cars, but any bigger ticket item. I can highly recommend visiting the good folks at Hayes. More

Great buying experience! Tracy Bryan is the best! She sold me a used Kia Sorento for a great price. It has all the features I was looking for. She was professional and courteo Tracy Bryan is the best! She sold me a used Kia Sorento for a great price. It has all the features I was looking for. She was professional and courteous while remaining down-to-earth. She listened to what I wanted and answered my questions. It was a relaxing atmosphere - no pressure sales or "good cop/bad cop" sales games that other dealerships play. Germaine Shank was the Finance Manager who got me a better rate than I got with my bank. He was also friendly and courteous. I will definitely recommend this dealership to others. Best Car Buying Experience Ever! More

Quick, prompt and good price. I contacted the dealer to describe the vehicle I was looking for - Black, Jeep Gran Cherokee, used, low mileage. Jeremy listened to my needs and, wit I contacted the dealer to describe the vehicle I was looking for - Black, Jeep Gran Cherokee, used, low mileage. Jeremy listened to my needs and, within 24 hours, identified a couple of vehicles for me to test drive. The choices were excellent and reasonably priced. We closed the deal in less than 30 minutes. I'll definitely be back to Hayes for my next car deal. More

Dodge Durango One of the best car buying experiences. Very good pricing. I would recommend buying your vehicle from this dealer. You will not regret the experien One of the best car buying experiences. Very good pricing. I would recommend buying your vehicle from this dealer. You will not regret the experience More

Happy with vehicle and price I was looking at purchasing a new 2015 Mazda at a Mazda dealership and saw Hayes had a 2014 with 17k miles available. It was a higher trim level than I was looking at purchasing a new 2015 Mazda at a Mazda dealership and saw Hayes had a 2014 with 17k miles available. It was a higher trim level than the new 2015 I was considering. It ended up being like brand new--still had a new car smell too. I worked with Ted C. in used car sales and he was able to get me a good price on the vehicle (about $1,500 less than the advertised online price). Took the car to my mechanic in Cumming--which was a good extended test drive--and it checked out. Germaine in finance was helpful even though I was not financing through Hayes. Overall, I thought my sales rep Ted was attentive and polite. I would go back to Hayes again if they had a vehicle I was considering. More