Hayes Dodge Chrysler Jeep Ram Lawrenceville

Easily the best experience purchasing a vehicle. They were fair, professional and did not pressure to me to do anything. They move quickly to ensure the process was not so tiring as you would come t They were fair, professional and did not pressure to me to do anything. They move quickly to ensure the process was not so tiring as you would come to expect. Had a very pleasant experience working with JP Kim - got to know him personally and would recommend him to anyone looking for their next vehicle. Their used vehicle pricing was the draw to this dealership. I did my research and all other dealerships were 8-10% higher. More

Perfect Dion found me exactly what I wanted when I wanted it. The process was so easy and efficient. I will definitely go back and refer others. Dion found me exactly what I wanted when I wanted it. The process was so easy and efficient. I will definitely go back and refer others. More

Great experience ( again - I have bought thete several time) Great price and great service . Exactly what I wanted.i shopped three other dealerships and they gave me the best price with no grind whatsoever. Great price and great service . Exactly what I wanted.i shopped three other dealerships and they gave me the best price with no grind whatsoever. More

Customer service Hayes Chrysler has great customer service. They are very helpful when it comes to finding the most comfortable vehicle that fits your needs. They were Hayes Chrysler has great customer service. They are very helpful when it comes to finding the most comfortable vehicle that fits your needs. They were willing to work on the trade in value price for my car. I would recommend this dealership to any one. More

Very good. My rating/review is more about J P Kim than Hayes. This was not my first purchase from Hayes but was my first using the internet as a basic starting My rating/review is more about J P Kim than Hayes. This was not my first purchase from Hayes but was my first using the internet as a basic starting point. Mr. Kim handled our visit to the dealership with courtesy and promptness (after I'd determined online thru Mr. Kim what the inventory was and what we wanted). He is affable and capable and we enjoyed our experience at Hayes. James L. Bryant More

Excellent Very professional my sales guy was Marlon and would recommend him to anyone in need of a vehicle. My overall experience was great since I haven't p Very professional my sales guy was Marlon and would recommend him to anyone in need of a vehicle. My overall experience was great since I haven't purchased a vehicle in couple of years. He made cat buying experience easy More

Excellent customer service Dion was exceptional he really made the experience alot easier by doing alot of groundwork beforehand joe in finance worked with us to get the best fi Dion was exceptional he really made the experience alot easier by doing alot of groundwork beforehand joe in finance worked with us to get the best financing deal possible More

They seem like a great team of people Jim our salesman was great, finance director was terrific just a good experience over all. They weren't aggressive and explained things well. They ha Jim our salesman was great, finance director was terrific just a good experience over all. They weren't aggressive and explained things well. They had a good inventory to choose from too. More

Once you leave the dealership you are on your own! Less than a year after purchasing my Jeep with Hayes Chrysler, the battery went out. I contacted service manager Mark Chitwood about seeing what Less than a year after purchasing my Jeep with Hayes Chrysler, the battery went out. I contacted service manager Mark Chitwood about seeing what could be done about it since I was told that I had a bumper to bumper warranty thru 42,000 miles since my 2013 certified jeep had 30,000 miles when I bought it in Jan of 2015. Mr. Chitwood told me that the battery was not a warranty item because I had 39,000 miles on the vehicle at the time it went out. I told Mr. Chitwood that I could not do business with Hayes Chrysler any longer. He then agreed to split the cost of a new battery. However, I was unable to get my battery to even jump start that day to get to Hayes Chrysler. So I took my wife's car and purchased a new one at the Auto Zone for $180 in order to be able to get up and running. I attempted to contact Mr. Chitwood 2 more times to explain to him what had happened and he did not respond to either of my voicemails. For these reasons I have given the service department a poor review for customer satisfaction and communication. I do not think that they should give you a bumper to bumper warranty for a certified pre-owned jeep and then not take care of any issues that come up within that period. Mark (mcowart50@gmail.com) More

I love my Jeep!!!! I walked in and Scott greeted me and I told him what I wanted. And he delivered!!! I LOVE SCOTT GORBARD!!! Thanks again for making my car buying exper I walked in and Scott greeted me and I told him what I wanted. And he delivered!!! I LOVE SCOTT GORBARD!!! Thanks again for making my car buying experience a good one. More