Hayes Dodge Chrysler Jeep Ram Lawrenceville - Service Center

Came in for a 7:30am service and left around 9:30am. Biggest issue: I got a tire pressure alert right after leaving—looks like the tires were rotated but not properly re-pressurized. That aside, Bobby w Biggest issue: I got a tire pressure alert right after leaving—looks like the tires were rotated but not properly re-pressurized. That aside, Bobby was courteous and helpful during check-in and check-out. The waiting area was clean and quiet, good for getting work done, though no coffee was available. Appreciate the service, but attention to detail needs improvement. More

The Dealership has a trustworthy and talented ownership and staff. They take the time to be sure your needs are taken care of. and staff. They take the time to be sure your needs are taken care of. More

Had a great first time service appointment. From online appointment scheduling, to the service appointment. From online appointment scheduling, to the service appointment. More

I am satisfied with the work that was performed. But I had an 8:30 appointment for an oil change and didn’t leave until 11. But I had an 8:30 appointment for an oil change and didn’t leave until 11. More

I deal Daniel Deadwyler and I have delt with 100’s of service reps/ writers/ managers. I have personally bought over 80 cars and dealing with Daniel has been a joy. I truly would rather work with him exc service reps/ writers/ managers. I have personally bought over 80 cars and dealing with Daniel has been a joy. I truly would rather work with him exclusively. This is no offense to any member of the team. Just when something works well, I don’t like change. More

I was very pleased with my experience with the dealer. I thought my service was completed in a timely manner. My interaction with the employees was great. The service advisor was knowledgeable and explai I thought my service was completed in a timely manner. My interaction with the employees was great. The service advisor was knowledgeable and explained things very clearly. The service manager also spoke to me about several of my issues. I would definitely use them again. More

Why no Veteran’s discount , otherwise the service was great quick and efficient .thank you great quick and efficient .thank you More

They got the job done quickly for my wife. Originally they said they couldn't even look at it for several days but managed to fix it the same day in a few minutes. Originally they said they couldn't even look at it for several days but managed to fix it the same day in a few minutes. More

Prices are too high paid 91. 00 USD for oil change will look for another business with better prices 00 USD for oil change will look for another business with better prices More

I was not kept informed on the progress of my vehicle. When I did receive information, it was by electronic media. I then received a text that work had begun after 7 days and just before I picked it up. When I did receive information, it was by electronic media. I then received a text that work had begun after 7 days and just before I picked it up. After $2,200 of work, when I picked it up it still had one of the major problems, I brought it in to address. Just before I was to pick it up, I was called and told that they thought it could use new tires. I asked if the current ones would last a bit until I recovered from the cost of this service and was told yes. The problem was so bad on the drive home I went straight to a tire store. When their service person went out to my vehicle, he looked at one tire and said, "this is your problem, on this tire the belt is separating". When the tire was removed in addition to warping due to separation, you could see the steel belt in the grooves. This dealership even charged me for an alignment! More