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Hayes Dodge Chrysler Jeep Ram Lawrenceville - Service Center

Lawrenceville, GA

4.4
150 Reviews

150 Reviews of Hayes Dodge Chrysler Jeep Ram Lawrenceville - Service Center

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June 13, 2025

My experience with Hayes Dodge Chrysler has been wonderful! I only take my car to this dealership for all my automotive needs. Juan has always been polite, answers all my questions, and takes the ti More

by mills1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Davila
Jun 13, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We're so honored to be your go-to service shop! Thank you for all the kind words about our service and Juan, it was our pleasure to serve you! We look forward to seeing you again!

June 11, 2025

Good service, quick service. Always there when I need help. Prices high - like every other dealership.. More

by shughey
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We want to provide the most efficient and effective service possible for our customers, so we are glad we were able to broadcast those characteristics. Thank you for choosing Hayes!

June 04, 2025

Another great experience! The staff is great and concerned about what concerns you. That is why I keep returning. My car is 10 years old, and I tried going elsewhere once -n More

by LPJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Spears - Service Dept. - 5+ stars!!!!
Jun 10, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

At Hayes, we want our customers to feel like they too are apart of the family. Your loyalty to our dealership is much appreciated and we are grateful to have earned your business!

June 03, 2025

From the beginning of my visit, there were so many issues, after the 3rd one, I was over it. The way I was handled was such terrible customer service. I appreciated that at least Dusty Hayes refunded More

by CHEPONISD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dusty Hayes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelley Service Dept and Service dept manager
Jun 03, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We’re truly sorry to hear about the repeated frustrations you encountered and how the situation was handled. This is not the level of service we aim to provide, and we understand how disappointing and inconvenient this must have been—especially with the time and effort you invested. We appreciate your feedback and we will definitely be reviewing this internally to make sure our team is held to the right standard of professionalism and accountability.

June 01, 2025

Always a great experience. I pressure to purchasing. Works every angle to get the deal you are looking for. More

by BRADP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griffin Huntsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We are so glad we were able to help you find exactly what you needed! We are always here if you need anything else down the road. Happy driving!!

May 19, 2025

The Magnum has been serviced by Hayes since its purchase in 2006. We have always gotten good service & trust that will continue. The staff are the very best! More

by jim5683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena Chambers
May 21, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thank you for being long-time customers with us! We take great joy in being able to serve you with quality customer service every visit! Here's to many more years of the Hayes experience!

May 18, 2025

Scheduled the appointment on the app. I was able to be seen a bit earlier and the service was complete in about an hour. More

by japapineau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

It make us happy to hear that the scheduling process was easy and that you were able to get in earlier than expected! You can always count on us to be punctual and quick with our service! Thank you for visiting us!

May 11, 2025

We have bought cars at Hayes for more than 25 years and have had them all serviced there. We have always been treated fairly there. More

by Town & Country Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Fernandez Gallego
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thank you so much for choosing to shop with us all these years! We can't express how thankful we are for your support and we love having you be a part of the Hayes family!

May 07, 2025

dAvid and the body shop did a great job for me and one in the service department did a good job. Also thanks keep up the good work. More

by frankbettoncarpentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Juan
May 14, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thanks for recognizing our team - we're always here to help! Thank you for the kind words and have a great week!

May 05, 2025

Work was completed as scheduled and done correctly. I would recommend Hayes to anyone needing automotive repairs. More

by fredlsharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Spears
May 07, 2025 -

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thank you for recommending us! We're delighted to hear that our service department knocked it out of the park! We look forward to seeing you again!

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