Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hebert's Town and Country Chrysler Dodge Jeep RAM
Shreveport, LA
2,663 Reviews
Hebert's Town and Country Chrysler Dodge Jeep is your leading new and used car dealer in Shreveport, LA! We are fully stocked with the most fuel efficient and versatile cars, trucks, and SUVs in the market - the new Jeep, Chrysler, Ram and Dodge models.
Visit our Shreveport, Louisiana Chrysler, Dodge, Ram and Jeep dealership today for a great deal on the world's best cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,663 reviews
November 04, 2023
We arrived late Friday afternoon and we were 10 hours from home when we discovered our tires would not make it home. We had excellent and efficient care from Chuck in your dealership and we were on the r from home when we discovered our tires would not make it home. We had excellent and efficient care from Chuck in your dealership and we were on the road in about 2 hours. Love Herberts Town and Country. Thank you Chuck ! More
by Lobodad
Employees Worked With
Helpful November 04, 2023
Sales staff was Extremely easy to work with and friendly not pushy or tryingto rush you. Offered a fair trade value right off. Was in and our within an hour including test driving the purchased vehicle. not pushy or tryingto rush you. Offered a fair trade value right off. Was in and our within an hour including test driving the purchased vehicle. More
by codyx26
Employees Worked With
November 04, 2023
The salesman was fine but the tech guy and others were not very helpful. It was past closing time and Zach did not explain the electronics. We are older and do not know how to operate all the electronic not very helpful. It was past closing time and Zach did not explain the electronics. We are older and do not know how to operate all the electronics More
by nelldubois
Employees Worked With
November 02, 2023
Took 8 months to get my truck back and when I did chunks of paint was missing on the freshly paint side. Driver side tail light doesn’t work, driver side heated seat doesn’t work, window wiper fluid sprayer of paint was missing on the freshly paint side. Driver side tail light doesn’t work, driver side heated seat doesn’t work, window wiper fluid sprayer doesn’t work, weather stripping on passenger side doesn’t even stay on the truck. They cut a hole in my back seat, put a big crease in the headliner and told be that’s the only way they could get it in, left busted plastic panels in the truck, most of the paneling that put back in isn’t even lined up or in place right. Scratched up my dash with tools, didn’t even take all the dents out of the truck. Then the manager of the body shop got all mad at me for all the crap they messed up on my truck. More
by tomwilly2004
Verified CustomerNovember 02, 2023
I purchased a 2020 Honda CRV from this dealership at the end of July 2023. Everything went fairly well until the day the vehicle was due to be shipped to me. That morning the salesman, Don Williams, called, end of July 2023. Everything went fairly well until the day the vehicle was due to be shipped to me. That morning the salesman, Don Williams, called, saying the front mats had been removed from the car. It was never made clear if they went missing at the dealership, or if the previous owner had removed them. Anyway, he said he would get replacement mats for me, even if he had to buy and ship them himself. The car shipped on Aug. 7th and arrived on the 8th. After several texts from my end, but receiving no mats, I contacted the owner of the dealership, Mark Hebert, on Oct. 10th. He responded, saying the mats would arrive by Oct. 16th. My husband will be needing a new truck soon, but we will not buy from this dealership again. I should not have had to resort to contacting the owner; the salesman should have kept his word, and delivered on it in a timely fashion. More
by Mb
Employees Worked With
November 01, 2023
This dealership is hands down the best one in town. We had the best experience. We had the best experience. More
by VICKIEODOM34
Employees Worked With
November 01, 2023
Lauren did a great job taking care of my needs and everyone else who came in during my wait time. everyone else who came in during my wait time. More
by KATRINA.BILLINGSLEY
November 01, 2023
My experience with routine maintenance on this visit to Hebert's Town and Country was uneventful. The work was done, I picked up the vehicle and went on about my day. Hebert's Town and Country was uneventful. The work was done, I picked up the vehicle and went on about my day. More
by DAREBOUCHE
Employees Worked With
I worked exclusively with Marcia
