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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,665 Reviews
Hebert's Town and Country Chrysler Dodge Jeep is your leading new and used car dealer in Shreveport, LA! We are fully stocked with the most fuel efficient and versatile cars, trucks, and SUVs in the market - the new Jeep, Chrysler, Ram and Dodge models. Visit our Shreveport, Louisiana Chrysler, Dodge, Ram and Jeep dealership today for a great deal on the world's best cars!
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1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,665 reviews

August 17, 2023

I will never go to another dealership! Unless Cade Johnson moves to another one, he made everything so easy for me and less stressful! He knew exactly what I wanted and had it waiting for More

by pittsmorgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Johnson, Crystal in financing, Tony Dingler
Aug 18, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thank you for your recommendation and for sharing this 5-star review of our team here at Hebert's Town & Country Chrysler Dodge Jeep Ram. It is rewarding to see how our team made everything easy and less stressful for you. Your feedback is greatly appreciated!

August 16, 2023

I’ve been a customer for several years, have been mostly happy with my experiences. This past trip however, my service requests were not done to completion and car specifications weren’t followed. More

by rachellcraddock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your review. I appreciate you bringing your experience with our Service Team to my attention. I would like the opportunity to discuss the service you received during your recent visit with us. Can you please email me with your preferred contact information? Best, Mark Hebert Dealership President mark@hebertstandc.com

August 16, 2023

The fast lane oil change service needs help. Disorganized, unapologetic. I went in for routine oil change; receipt says tire pressures were checked. 42, 33, 30, 35. These were my tire pressures More

by rebeccarolfe47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston
Aug 17, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Hebert's Town & Country Chrysler Dodge Jeep Ram welcomes customer feedback as it helps us to improve the customer experience. When you have a moment, please reach out so we can discuss your oil change and your overall experience with our Service Team. Thank you for your time, Mark Hebert Dealership President mark@hebertstandc.com

August 16, 2023

This Place is absolutely a joke! .the first problem is the office inside the oil quick change are falling asleep and don't care about the customer. 1 i called and asked was Thay abl More

by MOBILEHOMEFIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston Evans
Aug 17, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your review. I appreciate you bringing your experience with our Service Team to my attention. I would like the opportunity to further discuss the level of customer service and attention you received regarding an oil change. Can you please email me with your preferred contact information? Best, Mark Hebert Dealership President mark@hebertstandc.com

August 15, 2023

Good dealership that I do trust to bring my truck in for all service needs More

by craig81670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 16, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thank you so much for trusting us with your vehicle, and taking the time to leave us this positive review. We are so happy to read that you enjoy the way our Service Team perform on your vehicles, and we hope to see you again in the future at Hebert's Town & Country Chrysler Dodge Jeep Ram. Please feel free to reach out to us if you need any assistance. Have a great day!

August 14, 2023

Preston quickly set up my service and kept me updated. It was a pleasant experience. More

by marycummingsrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
Aug 15, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your positive 5-star review. We're glad to learn that you are pleased with the high level of customer care from our Service Team ensuring you had a pleasant experience. It's important that we thoroughly communicate the necessary maintenance needs to our customers. Please reach out to us at Hebert's Town & Country Chrysler Dodge Jeep Ram if you need any further automotive assistance!

August 14, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM is a very courteous and pleasant with the customers. All staff that I interacted with conducted themselves in a rather professional manner and that was pl More

by iamneicydubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you kindly for your 5-star review. We are delighted to know you had such a courteous and pleasant experience with our Service Team. Do not hesitate to reach out to us here at Hebert's Town & Country Chrysler Dodge Jeep Ram if there's anything else we can do for you.

August 14, 2023

Great service great people. . Though.The wheel alignment needs some adjustment it pulls me to the left on 65 miles on highway. If possible bring it and check please The tires loo More

by chueyleone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we really appreciate your positive review and feedback. We're pleased to know that our Service Team provided you with great customer service. Please let us know if you have any further questions and thank you again for choosing Hebert's Town & Country Chrysler Dodge Jeep Ram.

August 14, 2023

Rodney did a great job and listen to the things that I wanted in my vehicle. Experience was great, and he actually delivered. More

by Touchdowning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Singleton, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Basco
Aug 15, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thank you so much for leaving this positive review and rating. We are happy to read that our team did great job listening to your needs and accomplishing it. It is awesome to know your happy with they way we do business here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Please do not hesitate to reach out to us for any assistance. Have a wonderful day!

August 13, 2023

Very clean and nice facility. Very friendly and knowledgeable people working there. The salesman, Don, I dealt with really worked to keep the sales process going in a timely manne More

by Les
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Les responded

Had a very good experience dealing with Don and all the people involved with the sales process. Loving my Ram truck!

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