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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
1,896 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 1,896 reviews

May 21, 2022

Quality service and excellent staff. I would recommend Heiser to any one. Thank you all. More

by mybenz_302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
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May 24, 2022 -

Heiser Chevrolet responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Helpful
May 19, 2022

Mike C. took care of me needs. Aveo is running great. Thanks!! Waiting on new cars. More

by KONDRAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
May 20, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Mike. We look forward to working with you again in the future.

Helpful
May 19, 2022

They were willing and able to accommodate on pricing and service .... I got a discounted price More

by ALLPURPOSE1921
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Geboy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Lemle
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May 20, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
May 18, 2022

Work was done thoroughly and provided a multi inspection sheet. Shuttle service was also provided. More

by lopez2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
May 20, 2022 -

Heiser Chevrolet responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Helpful
May 18, 2022

$500 to repair an electrical wire that I already diagnosed. I call xx... Boo, just Boo More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan Shulta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2022 -

Heiser Chevrolet responded

Dear valued customer, It is always our goal to go above and beyond for our customers to assure they know they are our highest priority. Please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com, so we can better understand what happened during your experience.

Helpful
May 18, 2022

Keith is outstanding. Goes above and beyond to make things easy. Great to deal with. More

by rpiette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jacobson. , Service Team
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May 20, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Keith. We look forward to working with you again in the future.

Helpful
May 17, 2022

We took our vehicle in for a detail. The service team proposed $4K in service including some components that were recently serviced or not an actual part on the car. When we went to chec More

by Dsrburr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Report | Print
May 17, 2022 -

Heiser Chevrolet responded

Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Tim Rice by phone at 414-328-2409 or by email at timothy.rice@heiser.com so we can better understand what happened during your experience.

Helpful
May 17, 2022

Initial contact on vehicle was great. Poor communication and a lack of follow through after the initial viewing and commitment to purchase. More effort was made by us as customers to keep More

by TYSONNOVINSKA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Crandall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn Mihalski, Tim Rice
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May 17, 2022 -

Heiser Chevrolet responded

Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Tim Rice by phone at 414-328-2409 or by email at timothy.rice@heiser.com so we can better understand what happened during your experience.

Helpful
May 16, 2022

Took over 2hrs for a oil change with an appt. Then I saw my car outside and had to wait 20min for them to come and let me pay More

by Almath81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
May 17, 2022 -

Heiser Chevrolet responded

Dear valued customer, We apologize for the inconvenience you experienced during your appointment. It is always our goal to exceed the customers’ expectations. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

Helpful
May 16, 2022

They were incredibly helpful as well as just genuinely kind. They got me into my new car fast and even remembered my birthday! More

by KMPOFAHL77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
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