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Heiser Chevrolet of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.3
1,500 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
Contact Dealership

2620 W Washington St

West Bend, WI

53095

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price noise loan Cesar manager Rafael Caesar Rivera

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Showing 1,500 reviews

November 28, 2024

I want to thank Cesar very much for being so helpful. My rating for Cesar is definitely 5 stars. If I could give him more stars, I would. I don't think in all my years, that I have ever had such a pleasa More

by janice.p
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Cesar was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

November 27, 2024

EVERYBODY WAS FRIENDLY AND HELPFULL AND ALSO GOT A RIDE TO AND FROM A RESTAURANT CLOSE BY WHILE CAR WAS GETTING OIL CHANGE.... More

by TREEMAN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 26, 2024

Lack of follow up after placing our order. When we called no one could tell us when our car was coming. It took a year for our vehicle to arrive. Sherry did return our calls but did not provid More

by bcschaefer81
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sherry Konek
Report | Print
Nov 26, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Brian Crandall by email at bcrandall@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

November 25, 2024

Thank you for your service job well done 5 stars, great job,have a great day More

by 2003gmcenvoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 23, 2024

The sales and service departments have been one of the finest i have been Associated with. More

by dynamdill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Johnson
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Nov 25, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 21, 2024

William Harris was amazing, went WAY above and beyond for me. Had a unexpected expense that was going to cost over $2500 I didn't have. Will spent OVER AN HOUR on the phone with my warranty company to fight More

by chadbadd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Will and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 21, 2024

Walked in and there was our favorite salesman. He worked hard to make it a pleasant experience. Enjoying the new car. More

by walterlandvatter
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 21, 2024

I drive 45min just to come to Heiser Cadillac. The customer service is phenomenal. Leigh always takes such amazing care of me. More

by CAROLJ0302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
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Nov 22, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Leigh and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 19, 2024

Heiser is top notch! !! Brandon, Scott and Tyler Reedy are amazing mechanics who are always willing to help. More

by sherrykonek12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Gengler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Konek
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Nov 22, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 17, 2024

The Heiser employees are all professionals that care and follow up till satisfaction is achieved. More

by shane.kollin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Konek, Tim Robinson
Report | Print
Nov 19, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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